Author

Michaela Benk

Observed name: Benk, Michaela

Institutions: University of Zurich, ETH Zurich

Observed institutions: University of Zurich, ETH Zurich

ORCID: 0000-0002-8171-320X

Observed ORCID: 0000-0002-8171-320X

OpenAlex ID: A5003642745

Twenty-four years of empirical research on trust in AI: a bibliometric review of trends, overlooked issues, and future directions

2024 · Michaela Benk, Sophie Kerstan, et al. · AI & Society · 101

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Certification Labels for Trustworthy AI: Insights From an Empirical Mixed-Method Study

2023 · Nicolas Scharowski, Michaela Benk, et al. · ACM Conference on Fairness, Accountability, and Transparency (FAccT) · 61

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The Value of Measuring Trust in AI - A Socio-Technical System Perspective

2022 · Benk, Michaela, Tolmeijer, Suzanne, et al. · arXiv (Cornell University) · 30

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Investigating Employees’ Concerns and Wishes Regarding Digital Stress Management Interventions With Value Sensitive Design: Mixed Methods Study

2023 · Jasmine I Kerr, Mara Naegelin, et al. · Journal of Medical Internet Research · 19

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Explaining Interpretable Machine Learning: Theory, Methods and Applications

2020 · Michaela Benk, Andrea Ferrario · SSRN Electronic Journal · 13

"Is It My Turn?"

2022 · Michaela Benk, Raphael P. Weibel, et al. · Proceedings of the ACM on Human-Computer Interaction · 10

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Creative Uses of AI Systems and their Explanations: A Case Study from Insurance

2022 · Benk, Michaela, Weibel, Raphael, et al. · arXiv (Cornell University) · 6

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Bridging the Knowledge Gap: Understanding User Expectations for Trustworthy LLM Standards

2025 · Michaela Benk, Léane Wettstein, et al. · Proceedings of the AAAI Conference on Artificial Intelligence · 3

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Same Performance, Hidden Bias: Evaluating Hypothesis- and Recommendation-Driven AI

2026 · Benk, Michaela, Miller, Tim · arXiv (Cornell University) · 2

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Let Me Clarify: Interactive Modeling of Soft Attributes

2026 · Holter, Steffen, Sevastjanova, Rita, et al. · arXiv (Cornell University)

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Trust Hinders Bidirectional Human-AI Alignment

2026 · Benk, Michaela, Sokol, Kacper · arXiv (Cornell University)

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Ranking Companion: A Visual Analytics Approach to Item-Based Ranking with Hybrid Item Selection

2026 · Kumar, Aman, Tornow, Maximilian, et al. · arXiv (Cornell University)

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Bridging the Knowledge Gap: Aligning User Expectations with Trustworthy LLM Standards

2025 · Michaela Benk, Nicolas Scharowski, et al. · OSF Preprints (OSF Preprints)

Evaluative AI

2025 · Michaela Benk · OSF Preprints (OSF Preprints)

Works count: 19

Citation count: 246

H-index: 6

I10-index: 6