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Ruby Wenjiao Zhang

ORCID: 0009-0002-8566-4406
Observed ORCID: 0009-0002-8566-4406
OpenAlex ID: A5004082095
The influence of acceptance and adoption drivers on smart home usage
2018 · Marco Hubert, Markus Blut, et al. · European Journal of Marketing · 295
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When chatbots fail: exploring user coping following a chatbots-induced service failure
2024 · Ruby Wenjiao Zhang, Xiaoning Liang, et al. · Information Technology and People · 73
Observing customer stress and engagement: An intercultural perspective
2023 · Mohamed Sobhy Temerak, Ruby Wenjiao Zhang, et al. · Psychology and Marketing · 9
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My luxury my way: Crafting luxury experience in transient moments
2026 · Szu-Hsin Wu, Ruby Wenjiao Zhang · Journal of Business Research · 1
Drivers of Smart Home Usage--Model
2019 · Marco Hubert, Markus Blut, et al. · PsycTESTS Dataset · 1
Factors Influencing the Acceptance of Smart Home Applications
2018 · Marco Hubert, Markus Blut, et al. · Global Fashion Management Conference
Works count: 6
Citation count: 379
H-index: 3
I10-index: 2
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