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Shivi Khanna

Observed name: Dr. Shivi Khanna*
Institution: Christ University
ORCID: 0000-0002-4410-5694
Observed ORCID: 0000-0002-4410-5694
OpenAlex ID: A5006910997
Determinants of Capital Structure in Indian Manufacturing Sector
2012 · Harsh Purohit, Shivi Khanna · Asia-Pacific Journal of Management Research and Innovation · 16
Predictors of Online Buying Behaviour
2024 · Shivi Khanna, F. C. M. A. Nabanita Ghosh, et al. · Advances in marketing, customer relationship management, and e-services book series · 12
Chatbot Service Quality in Banking : Analyzing Indian Banking Customer Perceptions and Influence on Customer Satisfaction and Value
2024 · Poornima Kapadan Othayoth, Shivi Khanna · Indian Journal of Marketing · 9
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Importance of Artificial Intelligence (AI) and Robotic Process Automation (RPA) in the Banking Industry: A Study from an Indian Perspective
2023 · Sunita Kumar, Sunita Kumar, et al. · Smart innovation, systems and technologies · 6
Building a resilient future: collaborative sustainability regulation
2024 · Jovita Shanta Job, Shivi Khanna · Clean Energy · 3
Students’ Satisfaction with Remote Learning During the COVID-19 Pandemic : Insights for Policymakers
2023 · Sunita Kumar, Anju Kalluvelil Janardhanan, et al. · Prabandhan Indian Journal of Management · 3
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Implementation of Artificial Intelligence and Chatbot for the Enhancement of New Age Banking Systems: A Systematic Review
2025 · Poornima Kapadan Othayoth, Shivi Khanna · Information systems engineering and management · 2
Household Waste Management Policy and Practices in Bengaluru
2019 · Dr. Shivi Khanna*, Akhil Bhargava · International Journal of Recent Technology and Engineering (IJRTE) · 2
Think Green
2024 · Jovita Job, Shivi Khanna · Advances in marketing, customer relationship management, and e-services book series · 1
Successful Footprints of ChatGPT Deployments in the Education Sector
2024 · Shivi Khanna, F. C. M. A. Nabanita Ghosh, et al. · Advances in hospitality, tourism and the services industry (AHTSI) book series · 1
The mental health climate crisis
2024 · Sunita Kumar, F.C.M.A. Nabanita Ghosh, et al. · Elsevier eBooks · 1
From the local to the global: the journey of Suguna Foods
2023 · Sridharan A., Sunita Kumar, et al. · Emerald Emerging Markets Case Studies · 1
Consumer Perception and the Effect of Shifting to Sustainable Packaging in the Beverage Industry
2025 · Sunita Kumar, Shivi Khanna, et al. · BENTHAM SCIENCE PUBLISHERS eBooks
Implication of Big Data in Hospitality With Special Reference to Ecoresorts in Karnataka
2025 · Shivi Khanna, Tulasi B., et al. · Emerald Group Publishing Limited eBooks
A Study on Revolution of Healthcare Industry with Transformational Artificial Intelligence Tool
2025 · Nabanita Ghosh, Sunita Kumar, et al. · Communications in computer and information science
Bridging the Gap: Exploring Blockchain’s Role in Enhancing Financial Inclusion in the Indian Context
2025 · Pradeep Chintale, Pranay Waghmare, et al. · Lecture notes in networks and systems
The Role of Artificial Intelligence in Simulating, Automating, and Analyzing Business Operations
2025 · Kranti Shingate, Veena Grover, et al. · Lecture notes in networks and systems
Grid Management and Privacy Concerns
2024 · Sunita Kumar, Nabanita Ghosh, et al. · Advances in human and social aspects of technology book series
Contributors
2024 · Bindusree A.R., A.B. Alaguharani, et al. · Elsevier eBooks
Exploring the future of customer-centric banking: A comprehensive examination of chatbot service quality and development of advanced chatbot interfaces framework for Indian banking
2024 · Poornima Kapadan Othayoth, Shivi Khanna · JIMS8M The Journal of Indian Management & Strategy
Emerging Role of Blockchain in Generative AI for Healthcare Management
2024 · Shivi Khanna, Nabanita Ghosh, et al. · Studies in systems, decision and control
Study on the Development of Medical Tourism in India
2023 · Sunita Kumar, Nabanita Ghosh, et al. · Advances in hospitality, tourism and the services industry (AHTSI) book series
Co-movement of India, US and China stock market during COVID-19
2021 · Shivi Khanna, Sunita Kumar · Review of International Geographical Education Online
Editorial
2017 · Shivi Khanna · Ushus - Journal of Business Management
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Editorial
2016 · Shivi Khanna · Ushus - Journal of Business Management
Works count: 29
Citation count: 57
H-index: 4
I10-index: 2
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