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Selim Ahmed

The intricate relationships of consumers’ loyalty and their perceptions of service quality, price and satisfaction in restaurant service
2022 · Selim Ahmed, Ahmed Al Asheq, et al. · The TQM Journal · 299
The impact of Islamic Shariah compliance on customer satisfaction in Islamic banking services: mediating role of service quality
2021 · Selim Ahmed, Muhammad Mohiuddin, et al. · Journal of Islamic marketing · 155
Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector
2020 · Rafikul Islam, Selim Ahmed, et al. · The TQM Journal · 151
Integrating DMAIC approach of Lean Six Sigma and theory of constraints toward quality improvement in healthcare
2019 · Selim Ahmed · Reviews on Environmental Health · 150
Service quality, patient satisfaction and loyalty in the Bangladesh healthcare sector
2017 · Selim Ahmed, Kazi Md. Tarique, et al. · International Journal of Health Care Quality Assurance · 142
Effects of Lean Six Sigma application in healthcare services: a literature review
2013 · Selim Ahmed, Noor H.A. Manaf, et al. · Reviews on Environmental Health · 106
Key success factors of online food ordering services:an empirical study
2015 · Zulkarnain Kedah, Ismail Yusof, et al. · 94
The role of open innovation and a normalizing mechanism of social capital in the tourism industry
2023 · Sanmugam Annamalah, Pradeep Paraman, et al. · Journal of Open Innovation Technology Market and Complexity · 89
How employee engagement mediates the training and development and work–life balance towards job performance of the private banks?
2024 · Selim Ahmed, Dewan Mehrab Ashrafi, et al. · The TQM Journal · 74
Measuring Lean Six Sigma and quality performance for healthcare organizations
2018 · Selim Ahmed, Noor Hazilah Abd Manaf, et al. · International Journal of Quality and Service Sciences · 69
Consumer attitude toward using artificial intelligence (AI) devices in hospitality services
2024 · Kamrul Hasan Bhuiyan, Selim Ahmed, et al. · Journal of Hospitality and Tourism Insights · 66
Effect of Lean Six Sigma on quality performance in Malaysian hospitals
2018 · Selim Ahmed, Noor Hazilah Abd Manaf, et al. · International Journal of Health Care Quality Assurance · 64
Passenger satisfaction and loyalty for app-based ride-sharing services: through the tunnel of perceived quality and value for money
2020 · Selim Ahmed, Musfiq Mannan Choudhury, et al. · The TQM Journal · 51
Climate Change and Aging Health in Developing Countries
2023 · Sabrina Maria Sarkar, Bablu Kumar Dhar, et al. · Global Challenges · 49
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Entreprenuerial Intention Among Nigerian University Students
2015 · Aliyu Dahiru Muhammad, Sirajo Aliyu, et al. · American Journal of Business Education (AJBE) · 43
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Measuring Consumer-Based Brand Equity
2010 · Selim Ahmed, Emilia Rosemera Uzir · LAP LAMBERT Academic Publishing eBooks · 43
Measuring quality performance between public and private hospitals in Malaysia
2017 · Selim Ahmed, Noor Hazilah Abd Manaf, et al. · International Journal of Quality and Service Sciences · 39
Measure Service Quality of a Higher Educational Institute towards Student Satisfaction
2014 · Selim Ahmed, Muhammad Mehedi Masud · American Journal of Educational Research · 39
Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals
2019 · Selim Ahmed, Noor Hazilah Abd Manaf, et al. · International Journal of Healthcare Management · 36
Untangling the cumulative impact of big data analytics, green lean six sigma and sustainable supply chain management on the economic performance of manufacturing organisations
2024 · Arsalan Fayyaz, ChenGuang Liu, et al. · Production Planning & Control · 34
Exploitation, exploration and ambidextrous strategies of SMES in accelerating organisational effectiveness
2023 · Sanmugam Annamalah, Pradeep Paraman, et al. · Journal of Global Operations and Strategic Sourcing · 34
Dynamic Effect of Flow on Impulsive Consumption: Evidence from Southeast Asian Live Streaming Platforms
2022 · Pradeep Paraman, Sanmugam Annamalah, et al. · Journal of Open Innovation Technology Market and Complexity · 32
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Effects of Six Sigma initiatives in Malaysian private hospitals
2018 · Selim Ahmed, Noor Hazilah Abd Manaf, et al. · International Journal of Lean Six Sigma · 31
Micro-entrepreneurs’ intention to use Islamic micro-investment model (IMIM) in Bangladesh
2016 · Rashidah Abdul Rahman, Aliyu Dahiru Muhammad, et al. · International Journal of Ethics and Systems · 30
Identifying the gaps between customer expectations and perceptions on service quality dimensions of Islamic banks in Malaysia
2015 · Rafikul Islam, Selim Ahmed, et al. · International Journal of Quality and Service Sciences · 27
Works count: 87
Citation count: 2,437
H-index: 27
I10-index: 46
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