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Kerry E. Howell

Observed names: Dr. Kerry Howell, Howell, K.E., Howell, Kerry, Howell, Kerry E, Howell, Kerry E., K E Howell, Kerry E Howell, Kerry E Howell (17922182), Kerry E.Howell, Kerry Edward Howell, Kerry Howell, Kerry Howell (6978122)
Observed institutions: University of Tasmania, Buckinghamshire New University, Landmark University, Northumbria University, Arden University, University of Glamorgan, Anglia Ruskin University, Newcastle University, Teesside University, University of Plymouth, Bournemouth University
ORCID: 0000-0001-6845-8526
Observed ORCID: 0000-0001-6845-8526
OpenAlex ID: A5007839129
A Step-by-Step Process of Thematic Analysis to Develop a Conceptual Model in Qualitative Research
2023 · Muhammad Naeem, Wilson Ozuem, et al. · International Journal of Qualitative Methods · 2,199
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An Introduction to the Philosophy of Methodology
2013 · Kerry Howell · SAGE Publications Ltd eBooks · 401
Demystification and Actualisation of Data Saturation in Qualitative Research Through Thematic Analysis
2024 · Muhammad Naeem, Wilson Ozuem, et al. · International Journal of Qualitative Methods · 289
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Knowledge generation and sharing in UK universities: A tale of two cultures?
2012 · Kerry E. Howell, Fenio Annansingh · International Journal of Information Management · 167
Communicating in the new interactive marketspace
2008 · Wilson Ozuem, Kerry E. Howell, et al. · European Journal of Marketing · 158
Exploring customers' responses to online service failure and recovery strategies during Covid‐19 pandemic: An actor–network theory perspective
2021 · Wilson Ozuem, Silvia Ranfagni, et al. · Psychology and Marketing · 140
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The effects of online negative word‐of‐mouth on dissatisfied customers: A frustration–aggression perspective
2020 · Yllka Azemi, Wilson Ozuem, et al. · Psychology and Marketing · 108
An exploration into the practice of online service failure and recovery strategies in the Balkans
2018 · Yllka Azemi, Wilson Ozuem, et al. · Journal of Business Research · 97
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Thematic analysis without paradox: sensemaking and context
2022 · Wilson Ozuem, Michelle Willis, et al. · Qualitative Market Research An International Journal · 92
Exploring the relationship between chatbots, service failure recovery and customer loyalty: A frustration–aggression perspective
2024 · Wilson Ozuem, Silvia Ranfagni, et al. · Psychology and Marketing · 88
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An Exploration of Consumers' Response to Online Service Recovery Initiatives
2017 · Wilson Ozuem, Amisha Patel, et al. · International Journal of Market Research · 78
Determinants of online brand communities’ and millennials’ characteristics: A social influence perspective
2021 · Wilson Ozuem, Michelle Willis, et al. · Psychology and Marketing · 75
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Effects of online brand communities on millennials' brand loyalty in the fashion industry
2021 · Wilson Ozuem, Michelle Willis, et al. · Psychology and Marketing · 63
A decision support system for strategic maintenance planning in offshore wind farms
2016 · Xiaodong Li, Djamila Ouelhadj, et al. · Renewable Energy · 55
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Understanding the older shopper: A behavioural typology
2012 · Robert Angell, Phil Megicks, et al. · Journal of Retailing and Consumer Services · 55
Examining user-generated content, service failure recovery and customer–brand relationships: an exploration through commitment-trust theory
2023 · Wilson Ozuem, Michelle Willis, et al. · Internet Research · 53
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Minding the competition: The drivers for multichannel service quality in fashion retailing
2019 · Elena Patten, Wilson Ozuem, et al. · Journal of Retailing and Consumer Services · 48
Academics’ perception of knowledge sharing in higher education
2018 · Fenio Annansingh, Kerry E. Howell, et al. · International Journal of Educational Management · 41
Developing Conceptualizations of Europeanization and European Integration: Mixing Methodologies
2002 · Kerry E. Howell · Archive of European Integration (AEI) (University of Pittsburgh) · 38
Brand switching and consumer identification with brands in the smartphones industry
2019 · Dominic Appiah, Wilson Ozuem, et al. · Journal of Consumer Behaviour · 37
The European Commission and fiscal governance reform: a strategic actor?
2017 · Thomas Warren, Patrick Holden, et al. · West European Politics · 37
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Building resistance to brand switching during disruptions in a competitive market
2019 · Dominic Appiah, Kerry E. Howell, et al. · Journal of Retailing and Consumer Services · 35
Service quality in multichannel fashion retailing: an exploratory study
2020 · Elena Patten, Wilson Ozuem, et al. · Information Technology and People · 33
Examining the role of social media influencers in service failure and recovery strategies: an empirical investigation of millennials' views
2023 · Wilson Ozuem, Michelle Willis, et al. · Information Technology and People · 31
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Impact of Foreign Direct Investment on the Financial Performance of Listed Deposit Banks in Nigeria
2020 · Tony Ikechukwu Nwanji, Kerry E. Howell, et al. · International Journal of Financial Research · 30
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Works count: 148
Citation count: 4,905
H-index: 26
I10-index: 45
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