Author

Cosmos Benjamin Osei

Institution: Kwame Nkrumah University of Science and Technology

Observed institution: Kwame Nkrumah University of Science and Technology

OpenAlex ID: A5013049477

Customers' perceptions and reactions in waiting lines: lessons from a contact service environment in a developing economy

2019 · Alexander Appiah, Cosmos Benjamin Osei · International Journal of Services and Operations Management · 2

Works count: 1

Citation count: 2

H-index: 1

I10-index: