Author

Jorge Costa

Observed names: Costa, J., Costa, Jorge, Costa, Jorge Tiago Pereira da

Institution: IPDT Tourism (Portugal)

Observed institutions: Fernando Pessoa University, University of Surrey, IPDT Tourism (Portugal), University of Minho

ORCID: 0000-0001-5740-3888

Observed ORCID: 0000-0001-5740-3888

OpenAlex ID: A5014233918

Scanning the business environment

2008 · Jorge Costa · Elsevier eBooks · 98

An empirically‐based review of the concept of environmental scanning

1995 · Jorge Costa · International Journal of Contemporary Hospitality Management · 79

A service quality evaluation scale for the hospitality sector: Dimensions, attributes and behavioural intentions

2010 · Ana Salazar, Jorge Costa, et al. · Worldwide Hospitality and Tourism Themes · 48

Developing an environmental scanning process in the hotel sector

2000 · Jorge Costa, Richard Teare · International Journal of Contemporary Hospitality Management · 48

Perspectives on tourism development

1996 · Gavin Eccles, Jorge Costa · International Journal of Contemporary Hospitality Management · 37

Beyond Brand Hate: Are You Willing to Forgive a Negative Experience with Your Smartphone Mobile Communications’ Brand?

2022 · Jorge Costa, António Azevedo · Corporate Reputation Review · 35

Sustainability of tourism destinations and the importance of certification

2019 · Jorge Costa, Daniela Rodrigues, et al. · Worldwide Hospitality and Tourism Themes · 35

Using environmental scanning for business expansion into China and Eastern Europe: the case of transnational hotel companies

1998 · Adam Wu, Jorge Costa, et al. · International Journal of Contemporary Hospitality Management · 34

Relating strategy, structure and performance

1998 · Richard E. Teare, Jorge Costa, et al. · Journal of Workplace Learning · 31

The Portuguese tourism sector: key challenges for human resources management

2004 · Jorge Costa · International Journal of Contemporary Hospitality Management · 30

Sociocultural perspectives on tourism planning and development

1995 · Jorge Costa, Livio Ferrone · International Journal of Contemporary Hospitality Management · 30

A tourist market portfolio for Portugal

2000 · Paulo A´guas, Jorge Costa, et al. · International Journal of Contemporary Hospitality Management · 26

Strategic tourism planning in practice: the case of the Open Academy of Tourism

2010 · Ana Ladeiras, António Mota, et al. · Worldwide Hospitality and Tourism Themes · 21

What challenges and opportunities will lead to success?

2018 · Jorge Costa, Mónica Montenegro, et al. · Worldwide Hospitality and Tourism Themes · 19

Sustainability as a measure of tourism success: the Portuguese Promotional Tourism Boards' view

2021 · Jorge Costa, Mónica Montenegro, et al. · Worldwide Hospitality and Tourism Themes · 18

How are companies and destinations “surfing the wave” of global tourism? Strategic question overview

2017 · Jorge Costa · Worldwide Hospitality and Tourism Themes · 16

Did the context of economic crisis affect the image of Portugal as a tourist destination? Strategic question overview

2014 · Jorge Costa, João Gomes, et al. · Worldwide Hospitality and Tourism Themes · 15

Trends in hospitality: academic and industry perceptions

1997 · Jorge Costa · International Journal of Contemporary Hospitality Management · 15

Sports museums as part of the touristic and cultural itineraries: The case of FC Porto and the Dragão stadium

2017 · Mafalda Magalhães, Paulo Horta, et al. · Worldwide Hospitality and Tourism Themes · 13

The image of Portugal as a tourist destination – an international perspective

2014 · Mónica Montenegro, Jorge Costa, et al. · Worldwide Hospitality and Tourism Themes · 13

Tendências Internacionais em Turismo (2ª edição)

2004 · Jorge Costa, Paulo Rita, et al. · 13

International perspectives on travel and tourism development

1995 · Jorge Costa · International Journal of Contemporary Hospitality Management · 13

Tourism – ten possible solutions for a more inclusive society

2020 · Jorge Costa, Mónica Montenegro, et al. · Worldwide Hospitality and Tourism Themes · 12

Challenges and opportunities – lessons from destinations and organizations

2018 · Jorge Costa, Mónica Montenegro, et al. · Worldwide Hospitality and Tourism Themes · 12

Has tourism the resources and answers to a more inclusive society?

2020 · Jorge Costa · Worldwide Hospitality and Tourism Themes · 11

Works count: 61

Citation count: 824

H-index: 16

I10-index: 26