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Dia Zeglat

ORCID: 0000-0002-3188-6006
Observed ORCID: 0000-0002-3188-6006
OpenAlex ID: A5016260538
Intellectual capital and its impact on business performance: Evidences from the Jordanian hotel industry
2013 · Dia Zeglat, Krystin Zigan · Tourism and Hospitality Research · 80
The Impact of Employee Motivation on Organizational Commitment
2017 · Faisal N. Al-Madi, Husam Assal, et al. · Journals & Books Hosting (International Knowledge Sharing Platform) · 71
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Intangible resources in performance measurement systems of the hotel industry
2010 · Krystin Zigan, Dia Zeglat · Facilities · 66
Meaningful work and organizational outcomes: The mediating role of individual work performance
2019 · Dia Zeglat, Suzi Janbeik · Management Research Review · 53
The Impact of the E-Service Quality (E-SQ) of Online Databases on Users’ Behavioural Intentions: A Perspective of Postgraduate Students
2016 · Dia Zeglat, Fayiz Shrafat, et al. · International Review of Management and Marketing · 26
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Performance Measurements Systems: Stages of Development Leading to Success
2012 · Dia Zeglat, Wasfi Alrawabdeh, et al. · 17
Impact of job satisfaction on training motivation
2018 · Waed Ensour, Dia Zeglat, et al. · Problems and Perspectives in Management · 13
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Approaching information system evaluation methodology and techniques: a comprehensive review
2016 · Hayel Ababneh, Fayiz Shrafat, et al. · International Journal of Business Information Systems · 13
Going Beyond the Conventional Service Profit Chain Model
2024 · Dia Zeglat, Fayiz Shrafat, et al. · SAGE Open · 11
Towards a new model of work passion
2020 · Hadeel Al Maaitah, Dia Zeglat, et al. · International Journal of Services and Operations Management · 11
An investigation of the relationship between service quality and profitability in the UK budget hotel sector
2008 · Dia Zeglat · OpenGrey (Institut de l'Information Scientifique et Technique) · 7
Service quality and business performance
2008 · Dia Zeglat, Yuksel Ekinci, et al. · Elsevier eBooks · 7
Measuring Experience Economy Concepts in Tourism: A Replication and Extension
2016 · Sameer Hosany, Dia Zeglat, et al. · ScholarWorks@UMassAmherst (University of Massachusetts Amherst) · 6
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Toward Developing a National Customer Satisfaction Index in Jordan
2023 · Dia Zeglat, Ibrahim Mukattash · GLOBAL BUSINESS & FINANCE REVIEW · 5
Service Quality, Brand Loyalty, and Profit Growth in UK Budget Hotels
2011 · Yuksel Ekinci, Dia Zeglat, et al. · Tourism Analysis · 5
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Assessing the Importance of E-SQ Dimensions and Attributes: Perspective of Facebook’s Users
2014 · Dia Zeglat, Sara Tedmori · International Business Research · 3
The role of operational innovation and external environment on the relationship between service quality and marketing performance in the hotel business
2022 · Abdel Hakim Akhorshaideh, Jassim Al-Gasawneh, et al. · Problems and Perspectives in Management · 2
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Analysis of the factors that influence adoption of information from managerial responses to negative electronic word-of-mouth
2021 · Fayiz Shrafat, Dia Zeglat, et al. · International Journal of Services and Operations Management · 2
Assessing the mediating role of employee reciprocity in the link between organisational citizenship behaviour and key job attitudes
2024 · Dia Zeglat, Fayiz Shrafat, et al. · International Journal of Management Practice
Assessing the Mediating Role of Employee Reciprocity in the Link between Organizational Citizenship Behaviour and Key Job Attitudes
2023 · Jassim Ahmad Al Gasawneh, Fayiz Shrafat, et al. · International Journal of Management Practice
Analysis of the Factors That Influence Adoption of Information from Managerial Responses to Negative Electronic word-of-mouth
2019 · Nael Sarhan, Waed Ensour, et al. · International Journal of Services and Operations Management
Service quality and business performance
2015 · Dia Zeglat, Yuksel Ekinci, et al. · Routledge eBooks
Branding, brand equity, and brand extensions
2009 · Dia Zeglat, Yuksel Ekinci, et al. · Routledge eBooks
Works count: 24
Citation count: 398
H-index: 10
I10-index: 10
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