Author

Ruth Pijls

Observed names: Pijls , Ruth, Pijls, Ruth, R. Pijls, Ruth Pijls-Hoekstra

Institution: Saxion

Observed institution: Saxion

ORCID: 0000-0002-1384-8815

Observed ORCID: 0000-0002-1384-8815

OpenAlex ID: A5020491868

Measuring the experience of hospitality: Scale development and validation

2017 · Ruth Pijls, Brenda H. Groen, et al. · International Journal of Hospitality Management · 144

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Comfortable seating: The influence of seating comfort and acoustic comfort on customers’ experience of hospitality in a self-service restaurant

2019 · Ruth Pijls, Mirjam Galetzka, et al. · Applied Ergonomics · 21

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Come in please: a virtual reality study on entrance design factors influencing the experience of hospitality

2023 · Ruth Pijls, Mirjam Galetzka, et al. · Journal of Environmental Psychology · 11

Sustaining the experience: students’ perceptions of online field trips

2023 · Ali Abdallah, Christopher S. Dutt, et al. · Journal of Teaching in Travel & Tourism · 6

Hospitality in a theatre: The role of physical warmth

2021 · Ruth Pijls, Mirjam Galetzka, et al. · Research in Hospitality Management · 5

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Hospitable Non-verbal Staff Behaviour as a Means to Create Value to Customers

2021 · R. Pijls, B. H. Groen, et al. · Journal of Creating Value · 4

Cleanliness translated into sensory clues of the service environment

2012 · Brenda H. Groen, Ruth Pijls · Data Archiving and Networked Services (DANS) · 4

Measuring experience of hospitality: scale development and validation

2017 · Ruth Pijls-Hoekstra, Brenda H. Groen, et al. · University of Twente Research Information · 3

Capturing the guest experience in hotels phase one : theoretical background and development of the guest experience scan

2011 · R.S.F. van Marle, Ruth Pijls, et al. · 3

Get Ready for the Future of Tourism and Hospitality with the Smart Hospitality Wheel

2024 · Nicolette Yvonne Bolté, Ruth Pijls, et al. · Springer proceedings in business and economics · 2

Images of hospitality: validation of experiential dimensions

2016 · Ruth Pijls-Hoekstra, Brenda H. Groen, et al. · University of Twente Research Information · 2

Experiencing hospitality: an exploratory study on the experiential dimensions of hospitality

2015 · Ruth Pijls-Hoekstra, Brenda H. Groen, et al. · University of Twente Research Information · 2

Wat is gastvrijheid?

2022 · Brenda Groen, Ruth Pijls · PROCES

Hospitality theory

2021 · Brenda Groen, Ruth Pijls, et al. · Routledge eBooks

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Guidance of microbial balance for the quality of life

2018 · Ruth Pijls · Journal of Nutrition & Food Sciences

The role of warmth in the experience of hospitality: An exploratory study

2017 · Ruth Pijls-Hoekstra, Mirjam Galetzka, et al. · University of Twente Research Information

Hospitality in service environments: an exploratory study on the meaning of the experience of hospitality

2016 · Ruth Pijls-Hoekstra, Brenda H. Groen, et al. · University of Twente Research Information

Gastbeleving in Hotels: van Abstract Naar Concreet

2012 · Ruth Pijls, Rienk van Marle, et al.

Capturing the guest experience in hotels phase two : exploratory study on the sensory characteristics of a comfortable and inviting ambiance

2012 · Brenda H. Groen, Ruth Pijls · Data Archiving and Networked Services (DANS)

Capturing the guest experience in hotels phase two

2012 · Brenda H. Groen, Ruth Pijls

Exploratory study on measuring the effects of culinary concepts on the atmospheric experience and emotions of elderly people

2010 · Brenda H. Groen, J. Oldeman, et al. · Data Archiving and Networked Services (DANS)

Works count: 24

Citation count: 209

H-index: 5

I10-index: 3