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Germán Contreras Ramírez

Observed names: Contreras Ramírez, Germán, German Contreras Ramirez, German Contreras Ramírez, German Ramirez, Germán Contreras Ramirez, Germán Contreras-Ramirez, Germán Contreras-Ramírez
Observed institution: Universidad Externado de Colombia
ORCID: 0000-0001-9442-8232
Observed ORCID: 0000-0001-9442-8232
OpenAlex ID: A5022626095
How to create a realistic customer journey map
2016 · Mark S. Rosenbaum, Mauricio Losada Otalora, et al. · Business Horizons · 597
The restorative potential of shopping malls
2016 · Mark S. Rosenbaum, Mauricio Losada Otalora, et al. · Journal of Retailing and Consumer Services · 140
A dose of nature and shopping: The restorative potential of biophilic lifestyle center designs
2017 · Mark S. Rosenbaum, Germán Contreras Ramirez, et al. · Journal of Retailing and Consumer Services · 100
Therapeutic servicescapes: Restorative and relational resources in service settings
2020 · Mark S. Rosenbaum, Margareta Friman, et al. · Journal of Retailing and Consumer Services · 77
The product is me: Hyper-personalized consumer goods as unconventional luxury
2019 · Mark S. Rosenbaum, Germán Contreras Ramirez, et al. · Journal of Business Research · 64
Editorial: Research priorities in the new service marketplace
2022 · Mark Scott Rosenbaum, Rebekah Russell-Bennett, et al. · Journal of Services Marketing · 44
A neuroscientific perspective of consumer responses to retail greenery
2018 · Mark S. Rosenbaum, Germán Contreras Ramírez, et al. · Service Industries Journal · 39
The benefits and pitfalls of contemporary pop-up shops
2020 · Mark S. Rosenbaum, Karen Edwards, et al. · Business Horizons · 37
Street harassment is marketplace discrimination: The impact of street harassment on young female consumers’ marketplace experiences
2020 · Mark S. Rosenbaum, Karen L. Edwards, et al. · Journal of Retailing and Consumer Services · 35
Improving well-being via adaptive reuse: transformative repurposed service organizations
2019 · Mark S. Rosenbaum, Kathy (Kawon) Kim, et al. · Service Industries Journal · 32
Reimagining the servicescape: a systematic review and multi-stakeholderconceptual framework
2025 · Luisa Fernanda Fariño Espitia, Mark S. Rosenbaum, et al. · Journal of Services Marketing · 26
From overt to covert: Exploring discrimination against homosexual consumers in retail stores
2020 · Mark S. Rosenbaum, Germán Contreras Ramirez, et al. · Journal of Retailing and Consumer Services · 26
The digitization of health care retailing
2017 · Mark Scott Rosenbaum, Germán Contreras Ramírez, et al. · Journal of Research in Interactive Marketing · 25
The dark side of experience-seeking mall shoppers
2016 · Mark Scott Rosenbaum, Mauricio Losada Otalora, et al. · International Journal of Retail & Distribution Management · 17
Editorial: business education in profound disruption
2021 · Mark Scott Rosenbaum, Rebekah Russell-Bennett, et al. · Journal of Services Marketing · 14
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Shoppers’ neural responses to the mere social presence of others: insights from an enclosed mall
2021 · Mark S. Rosenbaum, Germán Contreras Ramirez, et al. · The International Review of Retail Distribution and Consumer Research · 10
Promoting Problem-Based Learning in Retailing and Services Marketing Course Curricula With Reality Television
2015 · Mark S. Rosenbaum, Mauricio Losada Otalora, et al. · Journal of Education for Business · 10
Viewpoint: forever young-Gay men and cosmetic medical treatments
2021 · Mark Scott Rosenbaum, Jill Jensen, et al. · Journal of Services Marketing · 9
Transformative service research
2020 · Mark S. Rosenbaum, Karen Edwards, et al. · Routledge eBooks · 8
A neuroscientific perspective of a mixed-use lifestyle center
2019 · Mark Scott Rosenbaum, German Contreras Ramirez · International Journal of Contemporary Hospitality Management · 8
Understanding black market retailing: the case of Colombia’s San Andresitos
2018 · Mark S. Rosenbaum, Mauricio Losada-Otalora, et al. · Journal of Service Theory and Practice · 8
Reconsidering services marketing as a discipline
2022 · Mark S. Rosenbaum, German Ramirez · Journal of Global Hospitality and Tourism · 4
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Viewpoint: the role of cancer resource center services on men's health
2019 · Mark S. Rosenbaum, German Contreras Ramírez · Journal of Services Marketing · 4
People and place attachment: Exploring compliance in neighborhood health centers
2022 · Mark S. Rosenbaum, Volker G. Kuppelwiese, et al. · Health Marketing Quarterly · 3
Understanding health center–client relationships in the context of a developing Latin America country
2022 · Mark S. Rosenbaum, Volker G. Kuppelwieser, et al. · International Journal of Hospitality Management · 3
Works count: 44
Citation count: 1,347
H-index: 14
I10-index: 17
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