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Ching‐Chan Cheng

Observed names: Ching Chan Cheng, Ching-Chan Cheng
ORCID: 0000-0002-1525-659X
Observed ORCID: 0000-0002-1525-659X
OpenAlex ID: A5023179971
A study of experiential quality, experiential value, trust, corporate reputation, experiential satisfaction and behavioral intentions for cruise tourists: The case of Hong Kong
2017 · Hung-Che Wu, Ching-Chan Cheng, et al. · Tourism Management · 288
Less is more: A new insight for measuring service quality of green hotels
2017 · Wen-Hwa Lee, Ching-Chan Cheng · International Journal of Hospitality Management · 182
A hierarchical model of service quality in the airline industry
2013 · Hung-Che Wu, Ching-Chan Cheng · Journal of Hospitality and Tourism Management · 171
Relationships between technology attachment, experiential relationship quality, experiential risk and experiential sharing intentions in a smart hotel
2018 · Hung-Che Wu, Ching-Chan Cheng · Journal of Hospitality and Tourism Management · 170
An Empirical Analysis of Synthesizing the Effects of Festival Quality, Emotion, Festival Image and Festival Satisfaction on Festival Loyalty: A Case Study of Macau Food Festival
2014 · Jose Wong, Hung‐Che Wu, et al. · International Journal of Tourism Research · 154
Construction of a service quality scale for the online food delivery industry
2021 · Ching-Chan Cheng, Ya-Yuan Chang, et al. · International Journal of Hospitality Management · 149
Synthesizing the effects of green experiential quality, green equity, green image and green experiential satisfaction on green switching intention
2016 · Hung-Che Wu, Chi-Han Ai, et al. · International Journal of Contemporary Hospitality Management · 129
Virtual reality experiences, attachment and experiential outcomes in tourism
2019 · Hung-Che Wu, Chi-Han Ai, et al. · Tourism Review · 114
Enhancing service quality improvement strategies of fine-dining restaurants: New insights from integrating a two-phase decision-making model of IPGA and DEMATEL analysis
2012 · Ching-Chan Cheng, Cheng-Ta Chen, et al. · International Journal of Hospitality Management · 110
What Drives Experiential Loyalty Toward Smart Restaurants? The Case Study of KFC in Beijing
2017 · Hung-Che Wu, Ching-Chan Cheng · Journal of Hospitality Marketing & Management · 106
What drives green brand switching behavior?
2018 · Hung-Che Wu, Chiou-Fong Wei, et al. · Marketing Intelligence & Planning · 102
The consumer loan default predicting model – An application of DEA–DA and neural network
2009 · Ming-Chun Tsai, Shu-Ping Lin, et al. · Expert Systems with Applications · 93
An Empirical Study of Behavioral Intentions in the Food Festival: The Case of Macau
2013 · Hung-Che Wu, Jose Weng-Chou Wong, et al. · Asia Pacific Journal of Tourism Research · 92
Towards green experiential loyalty
2018 · Hung-Che Wu, Ching-Chan Cheng, et al. · International Journal of Contemporary Hospitality Management · 88
What drives experiential loyalty towards the banks? The case of Islamic banks in Indonesia
2019 · Hung-Che Wu, Ching-Chan Cheng, et al. · International Journal of Bank Marketing · 85
A Study of Experiential Quality, Equity, Happiness, Rural Image, Experiential Satisfaction, and Behavioral Intentions for the Rural Tourism Industry in China
2017 · Hung-Che Wu, Ching-Chan Cheng, et al. · International Journal of Hospitality & Tourism Administration · 85
An evaluation instrument and strategy implications of service attributes in LOHAS restaurants
2018 · Ching-Chan Cheng, Ya-Yuan Chang, et al. · International Journal of Contemporary Hospitality Management · 69
Experiential quality, experiential psychological states and experiential outcomes in an unmanned convenience store
2019 · Hung-Che Wu, Chi-Han Ai, et al. · Journal of Retailing and Consumer Services · 68
A Study of Exhibition Service Quality, Perceived Value, Emotion, Satisfaction, and Behavioral Intentions
2016 · Hung-Che Wu, Ching-Chan Cheng, et al. · Event Management · 68
Drivers of hospitality industry employees' job satisfaction, organizational commitment and job performance
2010 · Ming-Chun Tsai, Ching‐Chan Cheng, et al. · AFRICAN JOURNAL OF BUSINESS MANAGEMENT · 66
An empirical analysis of green switching intentions in the airline industry
2017 · Hung-Che Wu, Ching-Chan Cheng, et al. · Journal of Environmental Planning and Management · 65
Relationships between experiential risk, experiential benefits, experiential evaluation, experiential co-creation, experiential relationship quality, and future experiential intentions to travel with pets
2019 · Hung-Che Wu, Ching-Chan Cheng · Journal Of Vacation Marketing · 64
GRSERV scale: an effective tool for measuring consumer perceptions of service quality in green restaurants
2013 · Cheng-Ta Chen, Ching-Chan Cheng, et al. · Total Quality Management & Business Excellence · 60
Applying the IPA and DEMATEL models to improve the order-winner criteria: A case study of Taiwan’s network communication equipment manufacturing industry
2011 · Hsiu-Yuan Hu, Shao-I Chiu, et al. · Expert Systems with Applications · 59
What drives supportive intentions towards a dark tourism site?
2018 · Hung‐Che Wu, Ching‐Chan Cheng · International Journal of Tourism Research · 58
Works count: 62
Citation count: 3,436
H-index: 34
I10-index: 49
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