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Catherine Njoki Chege

Observed names: Catherine Chege, Chege Catherine Njoki, Chege, Catherine N., Chege, Catherine Njoki, Dr. Catherine Chege, Njoki, Chege Catherine
Institution: Zetech University
ORCID: 0000-0001-8494-2772
Observed ORCID: 0000-0001-8494-2772
OpenAlex ID: A5024530131
Examining the influence of service reliability on customer satisfaction in the insurance industry in Kenya
2021 · Catherine Njoki Chege · International Journal of Research in Business and Social Science (2147-4478) · 17
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Relationship between empathy dimension and customer satisfaction in the insurance industry in Kenya
2019 · Catherine Njoki Chege, Kenneth Wanjau, et al. · International Journal of Research in Business and Social Science (2147-4478) · 10
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Influence of service assurance on customer satisfaction across Kenyan insurance companies: A multi-level data analysis approach
2022 · Catherine Njoki Chege · International Journal of Research in Business and Social Science (2147-4478) · 8
The Enduring Impact of Maternal Influence on Female Leadership in Kenya
2026 · Catherine Chege · Emerald Group Publishing Limited eBooks
The Influence of Scenic Beauty Investment on Competitive Advantage in Kenya’s Adventure Tourism Sector
2026 · Jane Muthoni Gatonye, Catherine Njoki Chege, et al. · Journal of strategic management.
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Perceived Trail Accessibility and Competitive Advantage in Kenya’s Adventure Tourism Sector
2026 · Jane Muthoni Gatonye, Catherine Njoki Chege, et al. · Journal of Hospitality and Tourism Management
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Mental Health Literacy Among Teachers in Public Schools in Kenya: Case Studies of Nyeri Nyandarua and Murang’a Counties
2026 · Chege, Catherine Njoki, Ngumi, Owen · African Journal of Emerging Issues
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Influence of Reward Management on Employee Retention in Private Primary Schools in Kenya: a Case Study of Oasis Academy
2026 · Kanyanjua, David, Chege, Catherine Njoki · African Journal of Emerging Issues
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Digital Competency Disparities and the Digital Divide in Secondary Education in Kenya: a Comparative Analysis of Students and Teachers
2026 · Njoroge , Peter, Chege, Catherine N. · African Journal of Emerging Issues
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Trail Infrastructure Investment and Competitive Advantage in Kenya's Adventure Tourism Sector
2026 · Gatonye, Jane Muthoni, Chege, Catherine Njoki, et al. · African Journal of Emerging Issues
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Effect of Service Responsiveness on Out-Patient Satisfaction at Mimosa Cottage Hospital, Nairobi, Kenya
2026 · Nyaga Margaret Wanja, Chege Catherine Njoki · East African Journal of Business and Economics
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Influence of Product Diversification Strategies on the Performance of Manufacturing Firms in Kiambu County, Kenya
2026 · Julia Nene, Dr. Catherine Chege, et al. · The International Journal of Business & Management
The Influence of Branding Strategies on the Competitive Advantage of Fast Foods Restaurants in Kenya
2025 · Kariba, Dennis, Chege, Catherine Njoki, et al. · Zetech Journal of Business and Technology
Impact of strategic alliances on the globalization of agribusinesses: A case study of agribusinesses in Kiambu County, Kenya
2025 · Irungu Joseph Wairagu, Kamau Geoffrey Gitau, et al. · World Journal of Advanced Research and Reviews
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Relationship Between Service Blue Print Dimension and Customer Satisfaction in the Insurance Industry in Kenya
2019 · Catherine Njoki Chege, Kenneth Lawrence Wanjau, et al. · BRAIN BROAD RESEARCH IN ARTIFICIAL INTELLIGENCE AND NEUROSCIENCE
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Works count: 16
Citation count: 35
H-index: 3
I10-index: 2
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