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Kai-Teng Cheng

ORCID: 0000-0002-4084-2988
Observed ORCID: 0000-0002-4084-2988
OpenAlex ID: A5024668636
A binding tie: why do customers stick to omnichannel retailers?
2022 · Sheng-Wei Lin, Eugenia Y. Huang, et al. · Information Technology and People · 67
Understanding organizational reputation formation in mobile commerce
2022 · Sheng-Wei Lin, Eugenia Y. Huang, et al. · Electronic Commerce Research and Applications · 16
How does Omnichannel Integration Quality Affect Consumers’ Stickiness Intention
2019 · Eugenia Y. Huang, Sheng-Wei Lin, et al. · Hawaii International Conference on System Sciences (HICSS) · 14
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Does warm care matter? Exploring the effects of service characteristics on organizational impression in smart retail stores
2025 · Sheng-Wei Lin, Shin-Yuan Hung, et al. · Decision Support Systems · 2
Exploring the Impact of Omnichannel Service Attributes on Consumer Well-Being Across the Customer Journey
2025 · Sheng-Wei Lin, Kai-Teng Cheng · SSRN Electronic Journal · 1
Investigation of the Service Innovation of an Industry: Using iBeacon as an Example
2016 · Kai-Teng Cheng · Journal of the Association for Information Systems
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Facets of Visual Aesthetics of Mobile Website
2016 · Kai-Teng Cheng · Journal of the Association for Information Systems
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Works count: 7
Citation count: 100
H-index: 3
I10-index: 3
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