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Author

Hannah Snyder

ORCID: 0000-0002-6604-2727
Observed ORCID: 0000-0002-6604-2727
OpenAlex ID: A5027752201
Literature review as a research methodology: An overview and guidelines
2019 · Hannah Snyder · Journal of Business Research · 20,119
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Defining service innovation: A review and synthesis
2016 · Lars Witell, Hannah Snyder, et al. · Journal of Business Research · 475
Identifying categories of service innovation: A review and synthesis of the literature
2016 · Hannah Snyder, Lars Witell, et al. · Journal of Business Research · 459
Cocreative customer practices: Effects of health care customer value cocreation practices on well-being
2016 · Janet R. McColl-Kennedy, Suellen J. Hogan, et al. · Journal of Business Research · 270
Service Innovation: A New Conceptualization and Path Forward
2020 · Anders Gustafsson, Hannah Snyder, et al. · Journal of Service Research · 220
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Business model innovation and value-creation: the triadic way
2018 · Tor Wallin Andreassen, Line Lervik-Olsen, et al. · Journal of service management · 219
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The changing role of the health care customer: review, synthesis and research agenda
2017 · Janet R. McColl-Kennedy, Hannah Snyder, et al. · Journal of service management · 217
Designing the literature review for a strong contribution
2023 · Hannah Snyder · Journal of Decision System · 200
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Dynamics of wellbeing co-creation: a psychological ownership perspective
2020 · Tom Chen, Sarah Dodds, et al. · Journal of service management · 129
The antecedents, forms and consequences of patient involvement: A narrative review of the literature
2015 · Hannah Snyder, Jon Engström · International Journal of Nursing Studies · 123
Enhancing the impact of literature reviews: guidelines for making meaningful contributions
2024 · Allard van Riel, Hannah Snyder · Spanish Journal of Marketing - ESIC · 28
Consumer lying behavior in service encounters
2021 · Hannah Snyder, Lars Witell, et al. · Journal of Business Research · 18
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Employee wellness on the frontline: an interactional psychology perspective
2020 · David Solnet, Mahesh Subramony, et al. · Journal of service management · 17
How sustainable is the sharing business model? Toward a conceptual framework
2023 · Per Carlborg, Hannah Snyder, et al. · R and D Management · 16
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The influence of place on health-care customer creativity
2019 · Hannah Snyder, Lars Witell, et al. · European Journal of Marketing · 12
Beyond generations: an extended lifespan approach to service segmentation
2025 · Hannah Snyder, Nina Veflen, et al. · Journal of Services Marketing · 5
Beyond the Line of Visibility: Toward Sustainable Service Innovation
2022 · Lars Witell, Per Carlborg, et al. · Springer eBooks · 4
Business model–dynamic capabilities and open innovation initiatives in research‐intensive organisations: A case of Australia's national science agency
2022 · Alexandra Kriz, Julia Tresidder, et al. · Australian Journal of Public Administration · 3
Balancing truth and lies: ethical management of AI in service encounters
2026 · Hannah Snyder, Lars Witell, et al. · Journal of service management · 2
The role of customers in the development of public organizations
2015 · Jon Engström, Mattias Elg, et al. · Edward Elgar Publishing eBooks · 2
Patient Involvement : A Service Perspective
2014 · Hannah Snyder · Linköping University Electronic Press eBooks · 2
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The Influence of Disease and Context on Patient Participation in Healthcare Service Development
2013 · Lars Witell, Jon Engström, et al. · 2
Dishonesty Through AI: Can Robots Engage in Lying Behavior?
2024 · Lars Witell, Hannah Snyder · Springer eBooks · 1
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Against Service Innovation: Why Service Innovation Is Not Sustainable
2023 · Lars Witell, Hannah Snyder, et al. · Palgrave debates in business and management · 1
Health Care Customer Creativity
2016 · Hannah Snyder · Linköping studies in science and technology. Dissertations · 1
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Works count: 35
Citation count: 22,490
H-index: 14
I10-index: 15
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