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Cletos Garatsa

Observed name: Garatsa, Cletos
ORCID: 0000-0001-6492-8041
Observed ORCID: 0000-0001-6492-8041
OpenAlex ID: A5029761243
Enhancing Performance of Zimbabwean Service-based Firms through Digital Transformation and Sustainable Competitive Advantage: A Structural Equation Analysis
2024 · Leo Mataruka, Christopher Zishiri, et al. · African Journal of Commercial Studies · 7
Factors influencing the adoption and implementation of customer relationship management strategies by small and medium enterprises in KwaZulu-Natal
2020 · Garatsa, Cletos · DUT Open Scholar (Durban University of Technology) · 5
Factors influencing the adoption and implementation of customer relationship management strategies by small and medium enterprises in KwaZulu-Natal
2020 · Garatsa, Cletos · DUT Open Scholar (Durban University of Technology) · 3
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Service Provider Migration and Bank Switching Behaviour: Factors Influencing Customer Retention in Harare's Banking Sector
2024 · Cletos Garatsa, Leo Mataruka, et al. · African Journal of Commercial Studies · 2
PDF
The Assessment of the Application of the TOE Framework by SMEs in KwaZulu Natal in the Adoption of CRM
2022 · Cletos Garatsa, Bongani Innocent Dlamini · Book Publisher International (a part of SCIENCEDOMAIN International) · 1
Factors influencing the adoption and implementation of customer relationship management strategies by small and medium enterprises in KwaZulu Natal
2021 · Dlamini, Bongani Innocent, Garatsa, Cletos · DUT Open Scholar (Durban University of Technology)
Works count: 6
Citation count: 18
H-index: 3
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