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Chiehyeon Lim
Observed names:
Chie-Hyeon Lim,
Lim, Chiehyeon
Institutions:
Pohang University of Science and Technology,
Pohang Iron and Steel (South Korea),
Ulsan National Institute of Science and Technology
Observed institutions:
Pohang University of Science and Technology,
University of California, Merced,
Pohang Iron and Steel (South Korea),
Ulsan National Institute of Science and Technology
ORCID:
0000-0001-6112-9674
Observed ORCID:
0000-0001-6112-9674
OpenAlex ID:
A5030411008
Smart cities with big data: Reference models, challenges, and considerations
2018
·
Chiehyeon Lim
, Kwang-Jae Kim
, et al.
·
Cities
·
468
PDF
From data to value: A nine-factor framework for data-based value creation in information-intensive services
2017
·
Chiehyeon Lim
, Ki-Hun Kim
, et al.
·
International Journal of Information Management
·
187
PDF
Fintech: Research Directions to Explore the Digital Transformation of Financial Service Systems
2019
·
Christoph F. Breidbach
, Byron W. Keating
, et al.
·
Journal of Service Theory and Practice
·
182
Data-Driven Understanding of Smart Service Systems Through Text Mining
2018
·
Chiehyeon Lim
, Paul P. Maglio
·
Service Science
·
167
PDF
From technological development to social advance: A review of Industry 4.0 through machine learning
2021
·
Changhun Lee
, Chiehyeon Lim
·
Technological Forecasting and Social Change
·
151
PDF
Innovation and Big Data in Smart Service Systems
2016
·
Paul P. Maglio
, Chie-Hyeon Lim
·
Journal of Innovation Management
·
118
PSS Board: a structured tool for product–service system process visualization
2012
·
Chie-Hyeon Lim
, Kwang-Jae Kim
, et al.
·
Journal of Cleaner Production
·
95
Using data to advance service: managerial issues and theoretical implications from action research
2017
·
Chiehyeon Lim
, Min-Jun Kim
, et al.
·
Journal of Service Theory and Practice
·
70
PDF
Design of informatics-based services in manufacturing industries: case studies using large vehicle-related databases
2015
·
Chie-Hyeon Lim
, Min-Jun Kim
, et al.
·
Journal of Intelligent Manufacturing
·
70
Operating without operations: how is technology changing the role of the firm?
2018
·
Christoph Breidbach
, Sunmee Choi
, et al.
·
Journal of service management
·
64
Development of a service blueprint for the online-to-offline integration in service
2019
·
Do-Hyeon Ryu
, Chiehyeon Lim
, et al.
·
Journal of Retailing and Consumer Services
·
62
Understanding the linkages of smart-city technologies and applications: Key lessons from a text mining approach and a call for future research
2021
·
Chiehyeon Lim
, Gi-Hyoug Cho
, et al.
·
Technological Forecasting and Social Change
·
57
PDF
Customer complaints monitoring with customer review data analytics: An integrated method of sentiment and statistical process control analyses
2021
·
Juram Kim
, Chiehyeon Lim
·
Advanced Engineering Informatics
·
55
An evaluation scheme for product–service system models: development of evaluation criteria and case studies
2015
·
Kwang-Jae Kim
, Chie-Hyeon Lim
, et al.
·
Service Business
·
55
Customer process management
2018
·
Chiehyeon Lim
, Min-Jun Kim
, et al.
·
Journal of service management
·
53
From technology enablers to circular economy: Data-driven understanding of the overview of servitization and product–service systems in Industry 4.0
2023
·
Minjun Kim
, Chiehyeon Lim
, et al.
·
Computers in Industry
·
51
Determining directions of service quality management using online review mining with interpretable machine learning
2024
·
Jongkyung Shin
, Junegak Joung
, et al.
·
International Journal of Hospitality Management
·
50
Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive Services
2014
·
Chie-Hyeon Lim
, Kwang-Jae Kim
·
Service Science
·
40
Clarifying the Concept of Smart Service System
2018
·
Chiehyeon Lim
, Paul P. Maglio
·
Service science: research and innovations in the service economy
·
35
Driving Risk Assessment Using Non-Negative Matrix Factorization With Driving Behavior Records
2022
·
Hyunwoo Seo
, Jongkyung Shin
, et al.
·
IEEE Transactions on Intelligent Transportation Systems
·
31
PDF
Approach to service design based on customer behavior data: a case study on eco-driving service design using bus drivers’ behavior data
2017
·
Min-Jun Kim
, Chie-Hyeon Lim
, et al.
·
Service Business
·
30
A Concept Generation Support System for Product-Service System Development
2012
·
Kwang-Jae Kim
, Chie-Hyeon Lim
, et al.
·
Service Science
·
26
Experience Design Board: A tool for visualizing and designing experience-centric service delivery processes
2018
·
Chiehyeon Lim
, Kwang-Jae Kim
·
Journal of Retailing and Consumer Services
·
24
PDF
Challenges of diet planning for children using artificial intelligence
2022
·
Changhun Lee
, Soohyeok Kim
, et al.
·
Nutrition Research and Practice
·
22
PDF
An Evaluation Scheme for Product-Service System Models with a Lifecycle Consideration from Customer’s Perspective
2013
·
Kwang-Jae Kim
, Chie-Hyeon Lim
, et al.
·
Springer eBooks
·
19
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Works count:
82
Citation count:
2,421
H-index:
23
I10-index:
33
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