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Sudirman Zaid

Observed names: S. Zaid, Sudirman ZAID, Zaid, Sudirman
ORCID: 0000-0002-5977-5623
Observed ORCID: 0000-0002-5977-5623
OpenAlex ID: A5031026423
Impact of Customer Experience and Customer Engagement on Satisfaction and Loyalty: A Case Study in Indonesia
2021 · Sudirman Zaid, Patwayati Patwayati · Journal of Asian Finance Economics and Business · 61
Impact of Service Recovery, Customer Satisfaction, and Corporate Image on Customer Loyalty
2021 · Sudirman Zaid, Alida Palilati, et al. · Journal of Asian Finance Economics and Business · 23
Pengaruh Orientasi Pasar Dan Inovasi Produk Terhadap Keunggulan Bersaing Dan Kinerja Pemasaran Pengolahan Rumput Laut Di Wakatobi
2020 · Oktavinus Oktavinus, Sudirman Zaid, et al. · Jurnal Ilmu Manajemen Universitas Tadulako (JIMUT) · 16
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The effect of supply chain integration on customer loyalty: The mediating roles of operational performance and customer satisfaction
2021 · Sudirman Zaid, Alida Palilati, et al. · Uncertain Supply Chain Management · 11
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The Role of Familiarity in Increasing Repurchase Intentions in Online Shopping
2020 · Sudirman Zaid · Journal of Economics Business and Accountancy Ventura · 10
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The market turbulence, entrepreneurial marketing and marketing performance: An empirical study of tuna fillets SME's industry in Southeast Sulawesi, Indonesia
2022 · Sudirman Zaid · Journal of Eastern European and Central Asian Research (JEECAR) · 8
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Adventure Tourism Risk, Environmental Image, and Revisit Intention: an Empirical Study of Underwater Cave Diving Tourism in Buton Island, Indonesia
2023 · Sudirman ZAID, Sarini Yusuf ABADI, et al. · Tourism and hospitality management · 7
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The Application of Linear Programming into Production Schedule at Electrical Panel Company
2023 · Arsyad Junaiddin, Deddy Takdir Syaifuddin, et al. · International Journal of Membrane Science and Technology · 3
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Customer relationship marketing as the antecedents to increasing customer loyalty
2020 · Sudirman Zaid, Juharsah Juharsah, et al. · International Journal of Research in Business and Social Science (2147-4478) · 3
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The role of relationship marketing to building loyalty on bank customers
2020 · Sudirman Zaid · International Journal of Research in Business and Social Science (2147-4478) · 3
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The Value Chain Development Model of the Cocoa Oil Industry to Increase Sustainable Value Added
2017 · Sudirman Zaid, Dedy Takdir Syaefuddin, et al. · IOSR Journal of Business and Management · 3
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Pengaruh Relationship Marketing Terhadap Kepuasan Nasabah Dan Loyalitas Nasabah Bank Rakyat Indonesia Di Sulawesi Tenggara
2018 · Sudirman Zaid · EKUITAS (Jurnal Ekonomi dan Keuangan) · 2
The Influence of Product Quality and Price on Purchasing Decisions Through the Brand Image of Wardhah Skincare Products Among Management Students at Halu Oleo University
2025 · Nurhaliza, Sudirman Zaid, et al. · Halu Oleo Management and Business Journal · 1
Pengaruh Citra Merek, Kualitas Produk Dan Harga Terhadap Kepuasan Konsumen Pada Produk Skincare the Originote Di Kota Kendari
2025 · Aulia Inggil Pakarti, Sudirman Zaid, et al. · Jurnal HOMANIS Halu Oleo Manajemen dan Bisnis · 1
Analisis Perbandingan Brand Equity Produk Indomie Dengan Mie Sedaap
2025 · Gusti Putu Purnama, Sudirman Zaid, et al. · Jurnal HOMANIS Halu Oleo Manajemen dan Bisnis · 1
Application of the Six Sigma Method to Improve the Quality of Cocoa Oil Industry Products in Southeast Sulawesi Province, Indonesia
2025 · Sudirman Zaid, Nasrul Nasrul · Journal of Global Innovations in Agricultural Sciences · 1
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Dukungan Product Quality, Celebrity Endorser Dan Brand Image Terhadap Keputusan Pembelian Vivo Smartphone
2024 · Muhammad Kamil, Sudirman Zaid, et al. · Jurnal HOMANIS Halu Oleo Manajemen dan Bisnis · 1
Pengaruh Store Atmosphere Dan Kualitas Pelayanan Terhadap Loyalitas Pelanggan Indogrosir Kendari
2023 · Haris Khoirul Imam Khoirul Imam, Sudirman Zaid, et al. · Jurnal Manajemen dan Kewirausahaan · 1
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Moderating and Mediating Role of Trust on Relationship between Servqual andSatisfaction in Delivery Service
2021 · Sudirman Zaid · Journal of Economics Finance and Management Studies · 1
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Pengaruh Fungsi-fungsi Manajemen Terhadap Kinerja Aparatur Sipil Negara Pada Kantor Kecamatan Molawe Kabupaten Konawe Utara
2021 · Sappodin Sappodin, Sudirman Zaid, et al. · Jurnal Manajemen Bisnis dan Organisasi (JUMBO) · 1
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Building empowerment model of cocoa oil small-sized industries to increase value added
2020 · Sudirman Zaid, La Hatani, et al. · International Journal of Research in Business and Social Science (2147-4478) · 1
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Development Model of Seaweed Jelly Industry Value Chain to Increase Sustainable Value Added
2019 · S. Zaid, H. Yusuf · Russian Journal of Agricultural and Socio-Economic Sciences · 1
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Peran Motivasi Kerja dan Kepuasan Kerja dalam Memediasi Pengaruh Kepemimpinan Transformasional dan Instruksional Kepala Sekolah terhadap Kinerja Guru pada SMK Negeri di Kabupaten Konawe
2026 · Nurmiati, Sudirman Zaid, et al. · Arus Jurnal Psikologi dan Pendidikan.
Work Environment As A Mediator of Competence, Work Discipline, and Leadership Effects on Employee Performance in Indonesia’s Public Sector
2026 · Evi Risnawati, Sudirman Zaid, et al. · Adolescencia e Saude
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Transformational Leadership, Psychological Empowerment, and Teacher Trust in Improving Work Engagement and Organizational Citizenship Behavior of Junior High School Teachers in Buton Regency
2026 · Asrian, Sudirman Zaid, et al. · Adolescencia e Saude
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Works count: 53
Citation count: 160
H-index: 7
I10-index: 5
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