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Andy Fred Wali

Observed names: Andy Fred WALI, Wali, Andy, Wali, Andy FRED, Wali, Andy Fred
ORCID: 0000-0001-7020-7953
Observed ORCID: 0000-0001-7020-7953
OpenAlex ID: A5031545017
Customer relationship management and service quality: Influences in higher education
2016 · Andy Fred Wali, Len Tiu Wright · Journal of Customer Behaviour · 46
Customer relationship management for brand commitment and brand loyalty
2015 · Wali, Andy Fred, Wright, Len Tiu, et al. · University of Huddersfield Repository (University of Huddersfield) · 32
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Customer relationship management (CRM) experiences of Business-to-Business (B2B) marketing firms: A qualitative study
2016 · Andy Fred Wali, Idika Awa Uduma, et al. · Cogent Business & Management · 28
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Lecturers’ Leadership Practices and Their Impact On Students’ Experiences of Participation with Implications for Marketing Higher Education Services
2018 · Hope Adanne Andy-Wali, Andy Fred Wali · Higher Education for the Future · 23
Market Orientation, Service Quality Perception, and Customer Satisfaction: The Role of Market-sensing Capabilities
2020 · Emmanuel A. Amangala, Andy Fred Wali · Business Perspectives and Research · 14
Understanding customers' expectations for delivering satisfactory and competitive services experience
2018 · Andy Fred Wali, N. Gladson Nwokah · International Journal of Electronic Marketing and Retailing · 13
Aviation customers’ journey, who cares? Managing customer experiences with customer relationship management strategy: Insight into Nigerian customers’ perspectives
2017 · Andy Fred Wali, N. Gladson Nwokah · Journal of Global Scholars of Marketing Science · 13
Students as Valuable Customers: Integrating a Social Media Marketing Platform into Customer Relationship Management Capabilities for Marketing Higher Education Services
2018 · Andy Fred Wali, Hope Adanne Andy-Wali · Paradigm A Management Research Journal · 11
Customer Relationship Management and Service Quality: a qualitative study
2015 · Wali, Andy FRED, Wright, Len Tiu, et al. · University of Huddersfield Repository (University of Huddersfield) · 11
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Premium customers' perception of firms' customer relationship management segmentation, identity strategies and their satisfaction
2016 · Andy Fred Wali, N. Gladson Nwokah · International Journal of Markets and Business Systems · 10
A quantitative study on the influence of breadth of open innovation on SMEs product-service performance: The moderating effect of type of innovation
2015 · Idika Awa Uduma, Andy Fred Wali, et al. · Cogent Business & Management · 10
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Mobile Marketing Strategies and Customer Patronage of Mobile Telecommunication Services
2020 · Obabuike Ikeni Nkpurukwe, Emmanuel A. Amangala, et al. · International Journal of Marketing Research Innovation · 8
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Internal Marketing Orientation, Employee Motivation and Bank Performance
2013 · Andy Fred Wali · RePEc: Research Papers in Economics · 7
Corporate Social Responsibility Practices and Marketing Performance: a comparative study
2015 · Iosr Journals, Wali, Andy Fred, et al. · Figshare · 6
Depth of Open Innovation: The Role of Incremental Versus Radical Types of Innovation on Product Performance
2016 · Idika Awa Uduma, Andy Fred Wali · Asia-Pacific Journal of Management Research and Innovation · 5
The Impact of Customer Appreciation Service on Customer Loyalty Patronage: Evidence from Nigeria Financial Sector
2013 · Andy Fred Wali, Bright C. Opara · European Journal of Business and Management · 5
Internal Marketing Strategy and Employee Performance
2013 · Emmanuel A. Amangala, Andy Fred Wali · Journals & Books Hosting (International Knowledge Sharing Platform) · 5
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Influences of Social Media Marketing Tools Towards Online Purchases: Nuances from Undergraduate Students in Nigeria Public Universities
2020 · Andy Fred Wali, Jackson Cyprian, et al. · Paradigm A Management Research Journal · 4
Broadcast Media and Rural Mobilization: Did it help the Ebola Awareness Campaign in Nigeria?
2018 · Andy Fred Wali · Journal of Mass Communication and Journalism · 4
Evaluating the Influences of Employees Training and Development on Organizational Performance of Deposit Money Banks
2020 · Obabuike Ikeni Nkpurukwe, Jonathan Peter Uzah, et al. · American International Journal of Business and Management Studies · 3
Customer Relationship Management and Marketing Effectiveness: A Comparative Consumer Study
2018 · Andy Fred Wali · Paradigm A Management Research Journal · 3
Marketization of Public Universities: Lessons from a Developing Economy
2021 · Andy Fred Wali, AGYO Atswenbuma, et al. · Business Perspectives and Research · 2
Internal marketing practices in higher education: an evaluation of employees' perception
2020 · Obabuike Ikeni Nkpurukwe, Emmanuel Nwokah, et al. · International Journal of Higher Education and Sustainability · 1
A comparative consumer study of firms' CRM practices and marketing effectiveness in the mobile telecommunications sectors of Nigeria and the UK
2016 · Andy Fred Wali · University of Huddersfield Repository (University of Huddersfield) · 1
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Cashless policy, users’ perception and retail marketing performance
2014 · Wali, Andy, Wright, Len Tiu, et al. · University of Huddersfield Repository (University of Huddersfield) · 1
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Works count: 36
Citation count: 269
H-index: 10
I10-index: 11
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