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Cécile Delcourt
Observed name:
Delcourt, Cécile
Institution:
University of Liège
Observed institution:
University of Liège
ORCID:
0000-0002-7607-7894
Observed ORCID:
0000-0002-7607-7894
OpenAlex ID:
A5031552567
Consumer engagement with preventive health technologies: A double‐edged sword for consumer wellbeing
2024
·
Lisa Baiwir
, Laurence Dessart
, et al.
·
Journal of Consumer Affairs
·
10
PDF
When immersive technologies drive service brand outcomes: the role of episodic future thinking
2025
·
Lisa Baiwir
, Laurence Dessart
, et al.
·
Journal of Service Theory and Practice
·
8
Breaking bad news: How frontline employees cope with bad news disclosure to customers
2025
·
Cécile Delcourt
, Dwayne D. Gremler
, et al.
·
Journal of the Academy of Marketing Science
·
6
Patient‐Centricity in the Pharmaceutical Industry: A Review and Research Agenda
2024
·
Jordan Fleissig
, Cécile Delcourt
, et al.
·
International Journal of Consumer Studies
·
6
PDF
Design Supporting a ‘Customer-Perceived Intimacy’-Strategy in Healthcare Services
2019
·
Carmen Martens
, Jasmien Herssens
, et al.
·
Proceedings of the ... International Conference on Engineering Design
·
6
PDF
Emotions in service encounters: a review and research agenda
2024
·
Cécile Delcourt
·
Edward Elgar Publishing eBooks
·
3
When the game stops being fun: Understanding the relationship between gamification and consumer stress
2026
·
Baiwir, Lisa
, Dessart, Laurence
, et al.
·
ORBi (University of Liège)
Toward a Normative Approach of Nonprofit Organizations’ Transparency: Conceptualization and Index
2025
·
Fanny Dethier
, Cécile Delcourt
, et al.
·
VOLUNTAS International Journal of Voluntary and Nonprofit Organizations
PDF
Exploring Actor Dynamics in the Healthcare Ecosystem: A Multi-Level Analysis of Value Co-Creation
2025
·
Fleissig, Jordan
, Steils, Nadia
, et al.
·
ORBi (University of Liège)
EMOCOMP! A customer based scale for measuring emotional competences in service employees
2010
·
Cécile Delcourt
, Allard C.R. van Riel
, et al.
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Works count:
49
Citation count:
45
H-index:
6
I10-index:
1
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