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Cláudia Miranda Veloso

Observed names: CLÁUDIA MARIA FILENO MIRANDA VELOSO, CLÁUDIA MIRANDA VELOSO, Claudia Miranda Veloso, Claudia Veloso, Claúdia Veloso, Cláudia Miranda Veloso, Cláudia Maria Fileno Miranda Veloso, Cláudia Maria Fileno Miranda Veloso 4, Cláudia VELOSO, Cláudia Veloso, Veloso, C., Veloso, Cláudia, Veloso, Cláudia M., Veloso, Cláudia Mirando, Veloso, Clâudia
Observed institutions: Universidade Federal de Minas Gerais, Universidad de Salamanca, Universidade Aberta, Universidade Politécnica de Bragança, Instituto Superior de Administração e Gestão, Centro de Estudos Globais, University of Aveiro
ORCID: 0000-0001-6612-0580
Observed ORCID: 0000-0001-6612-0580
OpenAlex ID: A5033125524
Boosters of satisfaction, performance and employee loyalty: application to a recruitment and outsourcing information technology organization
2021 · Cláudia Miranda Veloso, Bruno Sousa, et al. · Journal of Organizational Change Management · 68
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Emotional Intelligence and Internal Marketing as Determinants of Job Satisfaction and Satisfaction with Life among Portuguese Professionals
2024 · Ana Serafim, Cláudia Miranda Veloso, et al. · Sustainability · 31
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Academic Tourism and Transport Services: Student Perceptions from a Social Responsibility Perspective
2021 · Cláudia Miranda Veloso, Cícero Eduardo Walter, et al. · Sustainability · 31
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A Methodology for the Identification and Assessment of the Conditions for the Practice of Outdoor and Sport Tourism-Related Activities: The Case of Northern Portugal
2021 · Goretti Silva, Alexandra Correia, et al. · Sustainability · 30
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Meassevuring E-Service Quality, Satisfaction and Loyalty of Customer in the Online Channel of the Modern Retail
2020 · Cláudia Miranda Veloso, Daniel Magueta, et al. · IBIMA Business Review · 30
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R&D tax incentives and innovation: unveiling the mechanisms behind innovation capacity
2022 · Cicero Eduardo Walter, Manuel Au-Yong-Oliveira, et al. · Journal of Advances in Management Research · 28
Encouraging consumer loyalty: the role of family business in hospitality
2021 · Cláudia Miranda Veloso, Daniela Magalhães, et al. · Journal of Family Business Management · 28
The role of endomarketing in human capital management: a study applied to the Minho Urban Quadrilateral
2023 · Patrícia Micaela Fernandes, Bruno Barbosa Sousa, et al. · EuroMed Journal of Business · 22
Drivers of Innovation Capacity and Consequences for Open Innovation
2021 · Cicero Eduardo Walter, Daniel Ferreira Polónia, et al. · Journal of Open Innovation Technology Market and Complexity · 22
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Assessment of the quality of the service perceived in specific contexts of management of a family business
2021 · Carla Martins Igreja, Bruno Barbosa Sousa, et al. · Journal of Family Business Management · 20
How to create Educational Escape rooms? Strategies for creation and design
2020 · Jessica Reuter, Marta Ferreira Dias, et al. · Ninth International Conference on Technological Ecosystems for Enhancing Multiculturality (TEEM'21) · 20
“The Dark Side of the Brand” and Brand Hate: A Review and Future Research Agenda
2023 · Cícero Eduardo Walter, Vera Teixeira Vale, et al. · Administrative Sciences · 19
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Trends and Segmentation of Medical Tourism: An Approach to Reproductive Tourism
2022 · Mary Sánchez, Bruno Sousa, et al. · Smart innovation, systems and technologies · 19
Drivers of customer behavioral intentions and the relationship with service quality in specific industry contexts
2021 · Cláudia Miranda Veloso, Bruno Barbosa Sousa · The International Review of Retail Distribution and Consumer Research · 19
Validation of a scale of measurement of service quality, image, customer satisfaction and loyalty in traditional trade
2019 · Cláudia Miranda Veloso, Ana Paula Monte · Tourism & Management Studies · 17
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Managerial Practices and (Post) Pandemic Consumption of Private Labels: Online and Offline Retail Perspective in a Portuguese Context
2022 · Juliana Pires Pinto, Cláudia Miranda Veloso, et al. · Sustainability · 14
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Entrepreneurship and self-service technologies as a driver of customer loyalty to the retailer during the COVID-19 pandemic
2023 · Filipa Freitas Alves, Cláudia Miranda Veloso, et al. · EuroMed Journal of Business · 11
Spatial and Temporal Concentration of Tourism Supply and Demand in Northern Portugal. Application of the Herfindahl-Hirschman Index
2019 · Paula Odete Fernandes, Alcina Maria Nunes, et al. · Smart innovation, systems and technologies · 11
Citizens’ satisfaction and loyalty in digital public services: an empirical study on the Portuguese tax authority’s online platforms
2025 · Cláudia Miranda Veloso, Sónia Calado, et al. · Transforming Government People Process and Policy · 10
Artificial Intelligence in Accounting: Driving Value Co-Creation, Compliance, and Ethical Transformation
2025 · Sónia Calado, Cláudia Miranda Veloso · IGI Global eBooks · 10
O Marketing Territorial como Contributo para a Segmentação Turística: Modelo conceptual no turismo de shopping
2019 · Bruno Sousa, Alexandra Malheiro, et al. · Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT) · 9
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Understanding the Impact of TikTok A Study of TikTok's Strategy and Its Impact on Users' Lives
2022 · Julianna Kovács, Lilian Barbosa, et al. · CRC Press eBooks · 8
Lealdade dos hóspedes nacionais: um estudo aplicado à Hotelaria do Douro
2020 · Magalhães, Daniela Tomaz, Veloso, Cláudia Mirando, et al. · CiencIPCA · 8
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The Use of Mobile Technology in Outdoor Tourism: A Systematic Review
2023 · Elaine Scalabrini, Alexandra I. Correia, et al. · Smart innovation, systems and technologies · 7
Educators as Facilitators of Game-Based Learning: Their Knowledge, Attitudes, and Skills
2021 · Jessica Reuter, Marta Ferreira Dias, et al. · Advances in game-based learning book series · 7
Works count: 99
Citation count: 565
H-index: 15
I10-index: 20
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