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Ylenia Cavacece

Observed names: CAVACECE, Ylenia, Cavacece Y, Cavacece Y., Cavacece, Ylenia, Ylenia, Cavacece
ORCID: 0000-0001-5594-5106
Observed ORCID: 0000-0001-5594-5106
OpenAlex ID: A5037660908
A Systematic Mapping Study on Customer Loyalty and Brand Management
2019 · Andrea Moretta Tartaglione, Ylenia Cavacece, et al. · Administrative Sciences · 104
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The excellence of patient-centered healthcare: Investigating the links between empowerment, co-creation and satisfaction
2018 · Andrea Moretta Tartaglione, Ylenia Cavacece, et al. · The TQM Journal · 79
Empowering Patients to Co-Create a Sustainable Healthcare Value
2019 · Giuseppe Russo, Andrea Moretta Tartaglione, et al. · Sustainability · 72
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Publication performance and trends in Total Quality Management research: a bibliometric analysis
2022 · Yuh-Shan Ho, Ylenia Cavacece, et al. · Total Quality Management & Business Excellence · 41
Enabling Value Co-Creation in Healthcare through Blockchain Technology
2022 · Tiziana Russo-Spena, Cristina Mele, et al. · International Journal of Environmental Research and Public Health · 28
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The impact of electronic word-of-mouth management in hotel ecosystem: insights about managers' decision-making process
2022 · María del Carmen Berné Manero, Andrea Moretta Tartaglione, et al. · Journal of Intellectual Capital · 19
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Service System Platforms to improve value co-creation: insights for Translational Medicine
2015 · Carrubbo, Luca, Cavacece, Ylenia, et al. · Archivio Istituzionale della Ricerca - Università degli Studi di Cassino · 18
Evaluating digital health attributes for users’ satisfaction: an application of the Kano model
2024 · Ylenia Cavacece, Giulio Maggiore, et al. · The TQM Journal · 17
An Overview of the Contribution of Systems Thinking Within Management and Marketing
2017 · Roberto Bruni, Luca Carrubbo, et al. · New economic windows · 16
Patient empowerment for healthcare service quality improvements: a value co-creation view
2016 · Francesco Polese, Andrea Moretta Tartaglione, et al. · Archivio Istituzionale della Ricerca - Università degli Studi di Cassino · 13
Banking services for SMEs' internationalization: evaluating customer satisfaction
2020 · Vincenzo Formisano, Andrea Moretta Tartaglione, et al. · The TQM Journal · 9
Blockchain technology and Artificial Intelligence for value co-creation in healthcare
2022 · Ylenia Cavacece, Sara Ebraico, et al. · IEEE International Conference on Metrology for eXtended Reality, Artificial Intelligence and Neural Engineering (MetroXRAINE) · 6
Analyzing the Role of Dynamic Capabilities in the Internationalization of Gradual Global SMEs
2019 · Andrea Moretta Tartaglione, Vincenzo Sanguigni, et al. · International Business Research · 5
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Service Innovation for Customer Engagement in the Italian Banking Sector: A Case Study
2019 · Vincenzo Formisano, Ylenia Cavacece, et al. · Advances in marketing, customer relationship management, and e-services book series · 4
The impact of dynamic capabilities on innovation during internationalization: a study on Italian SMEs
2025 · María del Carmen Berné Manero, Andrea Moretta Tartaglione, et al. · European Journal of Innovation Management · 3
Investigating the links between the use of the internet, value co-creation, and customer satisfaction in the banking sector
2020 · Vincenzo Formisano, Andrea Moretta Tartaglione, et al. · Archivio Istituzionale della Ricerca - Università degli Studi di Cassino · 3
Smart Healthcare and Value Co-creation: The Service Science Perspective to Healthcare Quality Improvements
2019 · Giuseppe Russo, Andrea Moretta Tartaglione, et al. · International Journal of Business Administration · 3
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Reifying Kintsugi Art in Post-covid Era: A Remote Smart Working Model, Augmented Intelligence-Based, for Antifragile Companies
2023 · Andrea Moretta Tartaglione, Ylenia Cavacece, et al. · Springer proceedings in complexity · 2
How the environmental complexity affects forecasting in retail? Actual research trends
2018 · Andrea Moretta Tartaglione, Roberto Bruni, et al. · Archivio Istituzionale della Ricerca - Università degli Studi di Cassino · 2
Beyond expectations: mapping satisfaction drivers in online grocery shopping
2026 · Ylenia Cavacece, Simona D’Amico, et al. · Electronic Commerce Research · 1
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The Influence of Retailer Choices on Consumer Behaviors and Sales Productivity
2019 · Giuseppe Russo, Maja Bozic, et al. · Advances in marketing, customer relationship management, and e-services book series · 1
Evaluating retailers’ services on social media for customer engagement: An application of Kano model
2019 · Andrea Moretta Tartaglione, Ylenia Cavacece, et al. · Archivio Istituzionale della Ricerca - Università degli Studi di Cassino · 1
Entrepreneurial Scale-Up and Organisational Routines: A Theoretically Informed Integrative Synthesis, 1990-2025
2026 · Rossana Piccolo, Ylenia Cavacece, et al. · CORPORATE GOVERNANCE AND RESEARCH & DEVELOPMENT STUDIES
Il marketing digitale tra etica e turismo sostenibile
2025 · Eva Franca Romeo, Rossana Piccolo, et al. · UniTERAMO Research Catalog (University of Teramo)
Digital health services use and evaluation: a focus on patient empowerment and digital health literacy
2023 · Ylenia, Cavacece, Giulio, Maggiore, et al. · Archivio Istituzionale della Ricerca - Università degli Studi di Cassino
Works count: 43
Citation count: 447
H-index: 10
I10-index: 10
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