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Chifae El Hail

Observed names: Chifae E.L. Hail, Chifae EL Hail, EL HAIL, Chifae, El Hail Chifae, El Hail, Chifae
Observed institution: Chouaib Doukkali University
ORCID: 0000-0002-1765-8154
Observed ORCID: 0000-0002-1765-8154
OpenAlex ID: A5039670698
Enhancing Supply Chain Management Performance Through E-CRM Implementation
2024 · Chifae El Hail, Mustapha El Koraichi · International Journal of Supply Chain Management · 8
CRM strategies within small and medium family-owned businesses: a multiple case study
2025 · Chifae El Hail, Mustapha El Koraichi · International Journal of Electronic Customer Relationship Management · 4
Influence of the Characteristics of Small and Medium Family Businesses on Crm Implementation: a Case Study
2024 · Chifae El Hail, Mustapha El Koraichi · International Journal of Professional Business Review · 4
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Supply Chain Disruptions and Customer Relationship Management in Family Small and Medium Entreprises: A Moroccan Case Study
2022 · Chifae El Hail, Mustapha El Koraichi · International Colloquium on Logistics and Supply Chain Management (LOGISTIQUA) · 4
La gestion de la relation client au sein des PME familiales en période de crise : enseignements d’une étude de cas
2022 · Chifae El Hail, Mustapha El Koraichi · Revue Management & Innovation · 3
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Leveraging AI-Driven Predictive CRM for Logistics Resilience: A Dynamic Capability Perspective from a Family-Owned SME in an Emerging Market
2025 · Chifae El Hail, Amal Dahmane, et al. · International Colloquium on Logistics and Supply Chain Management (LOGISTIQUA) · 2
Unlocking supply chain resilience in family SMEs : A typology of AI appropriation patterns and the role of family dynamics
2025 · El Hail Chifae, Dahmane Amal, et al. · IEEE International Conference on Advanced Technologies in Supply Chain Management (ATSCM) · 1
Harnessing NLP and sentiment analysis for collaborative innovation: a systematic review
2026 · Amal Dahmane, Chifae El Hail, et al. · International Journal of Management Practice
From IoT Anomaly Detection to Operational Action: An IF-THEN Decision Framework for Cold Chain Resilience
2026 · Wissal EL Hail, Chifae EL Hail, et al. · International Conference on Circuit, Systems and Communication (ICCSC)
Leveraging AI-driven CRM to mitigate the impact of generational transitions on customer relationships and knowledge transfer in family SMEs.
2026 · Chifae El Hail, Mustapha El Koraichi N.A. · International Journal of Management Practice
Harnessing AI-driven CRM to mitigate the impact of generational transitions on customer relationships and knowledge transfer in family SMEs
2026 · Chifae El Hail, Mustapha El Koraichi · International Journal of Management Practice
Perceptions of Moroccan enterprises on the use of irony detection and multilingual analysis techniques to improve logistics service: A qualitative study
2025 · Dahmane Amal, El Hail Chifae, et al. · IEEE International Conference on Advanced Technologies in Supply Chain Management (ATSCM)
CRM strategies within small and medium-sized family-owned businesses: a multiple case study.
2025 · Chifae E.L. Hail, Mustapha El Koraichi N.A. · International Journal of Electronic Customer Relationship Management
A Comparative Study on the Adoption of Customer Relationship Management (CRM) Technologies by Family and Non-Family Small and Medium Enterprises (SMEs)
2024 · Chifae El Hail · Information systems engineering and management
L’impact de la crise sanitaire et des spécificités de la PME familiale sur les stratégies de la gestion de la relation client : Cas d’une PME familiale marocaine.
2021 · El Hail, Chifae, El Koraichi, Mustapha · HAL
Works count: 16
Citation count: 26
H-index: 4
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