Author

Sarah Boujendar

Observed name: Boujendar, Sarah

Observed institutions: Centre National de la Recherche Scientifique, Université Toulouse-I-Capitole, Université de Toulouse, Université Toulouse Capitole

ORCID: 0000-0002-3534-0035

Observed ORCID: 0000-0002-3534-0035

OpenAlex ID: A5040354271

How Organizational Cynicism Can Promote Customer-Directed Deviance Via Employee Resource Depletion And How Experiencing Supervisory Support May Help Overcome This Effect

2023 · Karim Mignonac, Sarah Boujendar, et al. · Group & Organization Management · 5

Les grands auteurs en Gestion des ressources humaines

2024 · Sarah Boujendar, Assâad El Akremi · EMS Editions eBooks · 1

The Moderating Effect of Servant Leadership on the Relationship Between Incivility and Risk-Taking

2025 · Anthony Perrier, Assâad El Akremi, et al. · Academy of Management Proceedings

Customer Mistreatment and Employee Performance in Call Centers: the Role of Brand Identification

2022 · Sarah Boujendar, Neil Conway · Academy of Management Proceedings

Les conséquences de l’agressivité verbale quotidienne des clients sur l’épuisement des ressources et la performance des salariés de centres d'appels

2018 · Sarah Boujendar · theses.fr (ABES)

Works count: 7

Citation count: 6

H-index: 1

I10-index: