Author

Pei-Chi Chen

Institution: National Dong Hwa University

Observed institution: National Dong Hwa University

ORCID: 0000-0001-8138-0751

Observed ORCID: 0000-0001-8138-0751

OpenAlex ID: A5044537266

Are employee assistance programs helpful? A look at the consequences of abusive supervision on employee affective organizational commitment and general health

2022 · I-An Wang, Hui-Ching Lin, et al. · International Journal of Contemporary Hospitality Management · 56

The effects of brand revitalisation and retro branding on brand and purchase outcomes: the moderating roles of consumer nostalgia proneness and self-construal

2021 · Pei-Chi Chen · Journal of Marketing Management · 21

Service-oriented human resource practices and customer outcomes: the service-profit chain perspective

2021 · Pei-Chi Chen, Nai-Wen Chi · Personnel Review · 21

Exploring the Boundary Conditions and the Mechanisms Linking Coworker Negative Emotional Expressions to Employee Prohibitive Voice and Interpersonal Deviance

2021 · Mayya Achyldurdyyeva, Nai-Wen Chi, et al. · Human Performance · 5

Why do customers mistreat service employees? The roles of environmental noise, customer depletion, and restorative servicescapes

2026 · Pei-Chi Chen · Journal of service management

How and When Daily Emotional Job Demands Influence Healthy and Unhealthy Eating After Work

2025 · Yan-Ru LIN, YING-SYUAN CIAN, et al. · Academy of Management Proceedings

Is Beauty a Premium or Cost? The Interpersonal Benefits and Detriments of Physical Attractiveness

2025 · Nai-Wen Chi, Min-Hsuan Tu, et al. · Academy of Management Proceedings

Understanding When and How Customer Mistreatment Inhibits Sabotage Behaviors but Increases Apology

2023 · Nai-Wen Chi, Long Wai Lam, et al. · Academy of Management Proceedings

Works count: 8

Citation count: 103

H-index: 4

I10-index: 3