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Scott Rome
Institution:
Comcast (United States)
Observed institution:
Comcast (United States)
ORCID:
0000-0003-0270-7192
Observed ORCID:
0000-0003-0270-7192
OpenAlex ID:
A5044661012
"Ask Me Anything": How Comcast Uses LLMs to Assist Agents in Real Time
2024
·
Scott Rome
, Tianwen Chen
, et al.
·
International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR)
·
17
PDF
Learning to Rank Instant Search Results with Multiple Indices: A Case Study in Search Aggregation for Entertainment
2022
·
Scott Rome
, Sardar Hamidian
, et al.
·
International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR)
·
5
PDF
Improving Content Recommendation: Knowledge Graph-Based Semantic Contrastive Learning for Diversity and Cold-Start Users
2024
·
Yejin Kim
, Scott Rome
, et al.
·
Language Resources and Evaluation Conference (LREC)
·
4
PDF
Lessons on off-policy methods from a notification component of a chatbot
2021
·
Scott Rome
, Tianwen Chen
, et al.
·
Machine Learning
·
2
PDF
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Works count:
4
Citation count:
28
H-index:
3
I10-index:
1
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