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K.C. Chan

Relationship marketing: customer commitment and trust as a strategy for the smaller Hong Kong corporate banking sector
2003 · Ivana Adamson, Kok‐Mun Chan, et al. · International Journal of Bank Marketing · 160
Flexible intelligent relationship management: the business success paradigm in a stakeholder society
1996 · M.C. McDermott, K.C. Chan · The Learning Organization · 19
Academia – Industry Fusion
1994 · K.C. Chan, Gordon C. Anderson · Industrial and Commercial Training · 18
Learning for Total Quality
1994 · K.C. Chan · The Learning Organization · 16
Intelligent Corporate Strategy: Beyond World‐class Manufacturing
1993 · K.C. Chan · Industrial Management & Data Systems · 16
Intelligent Corporate Strategy beyond World‐class Status
1993 · K.C. Chan · International Journal of Operations & Production Management · 15
Beyond Relationship Marketing: Flexible and Intelligent Relationship Management Strategy (FIRMS)
1995 · K. C. Chan, Michael C. Mcdermott · 4
The Mba in South‐east Asia: Dual Perspectives From the Provider and Customer
1992 · Gordon C. Anderson, K.C. Chan · Industrial and Commercial Training · 2
FROM ACTION LEARNING TOTHETEACHING ORGANIZATION: An Experiential Approach
2003 · Teddy Pawitra, K. C. Chan · Gadjah Mada International Journal of Business
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III Chapter 21 III Beyond Relationship Marketing: Flexible and Intelligent Relationship Management Strategy (FIRMS)
1995 · K.C. Chan, Michael C. McDermott
Works count: 10
Citation count: 250
H-index: 6
I10-index: 6
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