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Sergey Dudin

Observed names: Dudin Sergey, Dudin, S. A., Dudin, Sergei, Olga S. Dudina, S. A. Dudin, S.A. Dudin, Sergei A. Dudin, Sergei Dudin, Sergey A. Dudin, Дудин, C. А., Дудин, С. А., Дудин, С.А., С. А. Дудин
ORCID: 0000-0002-9439-8755
Observed ORCID: 0000-0002-9439-8755
OpenAlex ID: A5046286231
Queueing system MAP|PH|N|N+R with impatient heterogeneous customers as a model of call center
2012 · Chesoong Kim, Sergey Dudin, et al. · Applied Mathematical Modelling · 56
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Retrial multi-server queuing system with PHF service time distribution as a model of a channel with unreliable transmission of information
2018 · Sergei Dudin, Olga Dudina · Applied Mathematical Modelling · 55
Retrial queuing system with Markovian arrival flow and phase-type service time distribution
2013 · Olga Dudina, Chesoong Kim, et al. · Computers & Industrial Engineering · 40
Analysis of a retrial queue with group service of impatient customers
2019 · M. P. D’Arienzo, A. N. Dudin, et al. · Journal of Ambient Intelligence and Humanized Computing · 34
Tandem queueing system with infinite and finite intermediate buffers and generalized phase-type service time distribution
2013 · Chesoong Kim, Alexander Dudin, et al. · European Journal of Operational Research · 29
Effective algorithm for computation of the stationary distribution of multi-dimensional level-dependent Markov chains with upper block-Hessenberg structure of the generator
2019 · Sergei Dudin, Alexander Dudin, et al. · Journal of Computational and Applied Mathematics · 28
Call center operation model as a MAP/PH/N/R−N system with impatient customers
2011 · S. A. Dudin, O. S. Dudina · Problems of Information Transmission · 23
Mathematical Model of Operation of a Cell of a Mobile Communication Network With Adaptive Modulation Schemes and Handover of Mobile Users
2021 · Chesoong Kim, Alexander Dudin, et al. · IEEE Access · 21
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Analysis of an MMAP/PH1, PH2/N/∞ queueing system operating in a random environment
2014 · Chesoong Kim, Alexander Dudin, et al. · International Journal of Applied Mathematics and Computer Science · 21
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Tandem queueing system with impatient customers as a model of call center with Interactive Voice Response
2013 · Chesoong Kim, Alexander Dudin, et al. · Performance Evaluation · 21
Priority tandem queueing model with admission control
2011 · Chesoong Kim, Sergey Dudin · Computers & Industrial Engineering · 21
A Priority Queue with Many Customer Types, Correlated Arrivals and Changing Priorities
2020 · Seokjun Lee, Sergei Dudin, et al. · Mathematics · 20
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The queue with flows of customers as a model for traffic control in telecommunication networks
2009 · Chesoong Kim, Sergey Dudin, et al. · Performance Evaluation · 20
Analysis of a semi-open queueing network with Markovian arrival process
2018 · Jiseung Kim, Alexander Dudin, et al. · Performance Evaluation · 19
Hysteresis control by the number of active servers in queueing system MMAP/PH/N with priority service
2016 · Chesoong Kim, Alexander Dudin, et al. · Performance Evaluation · 19
Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option
2014 · Alexander Dudin, Chesoong Kim, et al. · Annals of Operations Research · 19
MMAP|M|N queueing system with impatient heterogeneous customers as a model of a contact center
2013 · Sergey Dudin, Chesoong Kim, et al. · Computers & Operations Research · 18
Priority queueing system with many types of requests and restricted processor sharing
2022 · Ciro D’Apice, Alexander Dudin, et al. · Journal of Ambient Intelligence and Humanized Computing · 17
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Analysis of Single-Server Multi-Class Queue with Unreliable Service, Batch Correlated Arrivals, Customers Impatience, and Dynamical Change of Priorities
2021 · Alexander Dudin, Olga Dudina, et al. · Mathematics · 17
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Stability of Queueing Systems with Impatience, Balking and Non-Persistence of Customers
2024 · Alexander Dudin, Sergey Dudin, et al. · Mathematics · 16
Queueing system with server breakdowns and individual customer abandonment
2023 · A.N. Dudin, S.R. Chakravarthy, et al. · Quality Technology & Quantitative Management · 16
Analysis of Multi-Server Priority Queueing System with Hysteresis Strategy of Server Reservation and Retrials
2022 · Alexander Dudin, Sergey Dudin, et al. · Mathematics · 16
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Analysis of Semi-open Queueing Network with Correlated Arrival Process and Multi-server Nodes
2024 · Sergey Dudin, Alexander Dudin, et al. · Operations Research Forum · 15
Analysis of queueing model with processor sharing discipline and customers impatience
2018 · A.N. Dudin, S.A. Dudin, et al. · Operations Research Perspectives · 15
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Analysis of a Priority Queue with Phase-Type Service and Failures
2016 · Alexander Dudin, Sergei Dudin · International Journal of Stochastic Analysis · 15
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Works count: 135
Citation count: 1,030
H-index: 17
I10-index: 41
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