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Author

Naoki Nagashima

Institution: Toyo University
Observed institutions: Toyo University, Fujitsu (Japan)
ORCID: 0000-0001-9872-2359
Observed ORCID: 0000-0001-9872-2359
OpenAlex ID: A5046478510
How Are Shopping Experiences Evaluated? A Methodological Proposal to Understand Consumers as Shoppers
2015 · Naoki Nagashima, Biswajit Nag, et al. · 2
Customer Satisfaction Influenced by Evaluation of Steps and Results of Service Process:Empirical Study in Comparison with Prospect Theory
2013 · Naoki Nagashima, Chizuru Nishio · International Journal of Marketing & Distribution · 1
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Rethinking expectations in non-routine service use: evidence from three Asian countries
2026 · Naoki Nagashima · Journal of Marketing Analytics
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A Thought on Foreign Market Entry Processes: From the Cases of Japan’s Service Businesses
2018 · Naoki Nagashima, Yoshie Nagashima · American Journal of Management
Understanding Consumers' Satisfaction and Loyalty: A Comparative Study of Services in India and Japan
2017 · Yoshie Nagashima, Naoki Nagashima · Advances in Economics and Business
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Deviations in projects: Cases of business consulting projects
2013 · Naoki Nagashima, Seiji Shindo · Japanese Journal of Administrative Science
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Works count: 6
Citation count: 3
H-index: 1
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