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Lu‐Ming Tseng
Observed names:
Lu-Ming TSENG,
Lu-Ming Tseng
Institution:
Feng Chia University
Observed institutions:
University of Exeter,
Feng Chia University
ORCID:
0000-0002-2431-603X
Observed ORCID:
0000-0002-2431-603X
OpenAlex ID:
A5047586676
How can financial organizations improve employee loyalty? The effects of ethical leadership, psychological contract fulfillment and organizational identification
2017
·
Lu-Ming Tseng
, Jui-Yun Wu
·
Leadership & Organization Development Journal
·
79
Learning to be Sociable: The Evolution ofHomo Economicus
2008
·
Irene C. L. Ng
, Lu‐Ming Tseng
·
American Journal of Economics and Sociology
·
66
The role of salespeople in developing life insurance customer loyalty
2015
·
Tsu-Wei Yu
, Lu-Ming Tseng
·
International Journal of Retail & Distribution Management
·
59
How customer orientation leads to customer satisfaction: Mediating mechanisms of service workers’ etiquette and creativity
2018
·
Lu-Ming Tseng
·
International Journal of Bank Marketing
·
50
Customers’ attitudes toward insurance frauds: an application of Adams’ equity theory
2014
·
Lu-Ming Tseng
, Chia-Lin Kuo
·
International Journal of Social Economics
·
37
How Implicit Ethics Institutionalization Affects Ethical Selling Intention: The Case of Taiwan’s Life Insurance Salespeople
2017
·
Lu-Ming Tseng
·
Journal of Business Ethics
·
32
Customer orientation, social consensus and insurance salespeople's tolerance of customer insurance frauds
2013
·
Lu‐Ming Tseng
, Wen‐Pin Su
·
International Journal of Bank Marketing
·
27
How can managers promote salespeople’s person-job fit? The effects of cooperative learning and perceived organizational support
2016
·
Lu-Ming Tseng
, Tsu-Wei Yu
·
The Learning Organization
·
26
The link between guanxi and customer–salesperson collusion: The case of Taiwan’s insurance industry
2016
·
Lu-Ming Tseng
·
International Journal of Conflict Management
·
13
Blowing the whistle on workplace sexual harassment: Examining the role of harasser status and types of sexual harassment
2014
·
Lu-Ming Tseng
·
Equality Diversity and Inclusion An International Journal
·
13
Cultural intelligence and sales performance in online insurance marketing: evidence from a Chinese insurance firm
2023
·
Guochen Pan
, Mengqi Liu
, et al.
·
Humanities and Social Sciences Communications
·
12
PDF
Company–customer conflicts and ethical decision-making of life insurance agents: the role of ethics institutionalization
2020
·
Lu-Ming Tseng
·
Managerial Finance
·
10
Customer insurance frauds: the influence of fraud type, moral intensity and fairness perception
2019
·
Lu-Ming Tseng
·
Managerial Finance
·
10
The influences of sales compensations, management stringency and ethical evaluations on product recommendations made by insurance brokers
2014
·
Lu-Ming Tseng
, Yue-Min Kang
·
Journal of Financial Regulation and Compliance
·
10
A Preliminary Study of the Impact of Blockchain Technology on the Application Level of Insurance Industry
2021
·
Tsu-Wei Yu
, An-Ping Wang
, et al.
·
IEEE International Conference on Social Sciences and Intelligence Management (SSIM)
·
9
Understanding the roles of loss-premium comparisons and insurance coverage in customer acceptance of insurance claim frauds
2014
·
Lu-Ming Tseng
, Yue-Min Kang
, et al.
·
Journal of Financial Crime
·
9
Why do lenient claims handling practices exist in the insurance industry? A survey study of ethical decisions by claims adjusters
2017
·
Lu-Ming Tseng
·
Managerial Finance
·
7
The role of explicit ethics institutionalization and management accountability in influencing newcomer trust
2017
·
Lu-Ming Tseng
, Chi-Erh Chung
·
International journal of organizational analysis
·
7
The insurance agents’ intention to make inappropriate product recommendations: Some observations from Taiwan life insurance industry
2016
·
Lu-Ming Tseng
, Yue-Min Kang
, et al.
·
Journal of Financial Regulation and Compliance
·
7
Managerial Authority, Turnover Intention and Medical Insurance Claims Adjusters’ Recommendations for Claim Payments
2015
·
Lu-Ming Tseng
, Yue-Min Kang
·
The Geneva Papers on Risk and Insurance Issues and Practice
·
7
Intra‐role conflict and the selling decision: The case of Taiwan's life insurance industry
2011
·
Lu‐Ming Tseng
·
International Journal of Conflict Management
·
7
Insurance Salespeople's Attitudes towards Collusion: The Case of Taiwan’s Car Insurance Industry
2013
·
Lu-Ming Tseng
, Wen-Pin Su
·
The Geneva Papers on Risk and Insurance Issues and Practice
·
6
Customer power, perceived behavioral control, and life insurance salespeople's reactions to customer sexual harassment
2022
·
Yi-Ling Lin
, Lu-Ming Tseng
·
Equality Diversity and Inclusion An International Journal
·
5
Consumer attitudes toward false representation
2012
·
Lu‐Ming Tseng
, Mei‐Fang Shih
·
Journal of Financial Crime
·
5
Disclosure of sales compensations and product recommendations
2019
·
Lu-Ming Tseng
, Tsu-Wei Yu
·
Marketing Intelligence & Planning
·
4
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Works count:
36
Citation count:
536
H-index:
11
I10-index:
14
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