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Gjoko Stamenkov
Institutions:
European University,
South East European University
Observed institutions:
European University,
South East European University
ORCID:
0000-0003-1133-2919
Observed ORCID:
0000-0003-1133-2919
OpenAlex ID:
A5048203967
A sustainable e-service quality model
2015
·
Gjoko Stamenkov
, Zamir Dika
·
Journal of Service Theory and Practice
·
60
Recommendations for improving research quality: relationships among constructs, verbs in hypotheses, theoretical perspectives, and triangulation
2022
·
Gjoko Stamenkov
·
Quality & Quantity
·
40
Perceived benefits and post-adoption usage of education management information system
2021
·
Gjoko Stamenkov
, Rezarta Zhaku-Hani
·
Library Hi Tech
·
36
Bank employees’ internal and external perspectives on e-service quality, satisfaction and loyalty
2016
·
Gjoko Stamenkov
, Zamir Dika
·
Electronic Markets
·
22
Quo vadis, (e-)service quality? Towards a sustainability paradigm
2017
·
Gjoko Stamenkov
, Zamir Dika
·
Total Quality Management & Business Excellence
·
15
Layered business continuity and disaster recovery model
2022
·
Gjoko Stamenkov
·
Continuity & Resilience Review
·
14
Cloud service models, business continuity and disaster recovery plans, and responsibilities
2024
·
Gjoko Stamenkov
·
International journal of organizational analysis
·
11
Genealogy of the fair information practice principles
2023
·
Gjoko Stamenkov
·
International Journal of Law and Management
·
5
Integrated model for Quality Assurance of ICT-based services
2010
·
Gjoko Stamenkov
, Zamir Dika
·
1
The Effect of ICT Capabilities on the Experience of Usinge-Services in Banks
2012
·
Gjoko Stamenkov
, Zamir Dika
·
International Journal of Computer Theory and Engineering
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Works count:
10
Citation count:
204
H-index:
7
I10-index:
7
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