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Jyoti Sharma
Observed names:
Jyoti, Sharma,
Parul Sharma,
Sharma, Jyoti
Institution:
Shri Mata Vaishno Devi University
Observed institutions:
University of Jammu,
Kurukshetra University,
Department of Science and Technology,
Shri Mata Vaishno Devi University,
American University in the Emirates
ORCID:
0000-0002-7472-9895
Observed ORCID:
0000-0002-7472-9895
OpenAlex ID:
A5060519344
Impact of Market Orientation on Business Performance: Role of Employee Satisfaction and Customer Satisfaction
2012
·
Jeevan Jyoti
, Jyoti Sharma
·
Vision The Journal of Business Perspective
·
90
Customer engagement for evaluating customer relationships in hotel industry
2017
·
Raouf Ahmad Rather
, Jyoti Sharma
·
European journal of tourism, hospitality and recreation
·
85
PDF
Factors affecting orientation and satisfaction of women entrepreneurs in rural India
2011
·
Jeevan Jyoti
, Jyoti Sharma
, et al.
·
Annals of Innovation & Entrepreneurship
·
77
Strategies for talent management: a study of select organizations in the UAE
2015
·
Abhilasha Singh
, Jyoti Sharma
·
International journal of organizational analysis
·
59
Dimensionality and Consequences of Customer Engagement: A Social Exchange Perspective
2019
·
Raouf Ahmad Rather
, Jyoti Sharma
·
Vision The Journal of Business Perspective
·
57
Impact of total quality services on financial performance: role of service profit chain
2017
·
Jeevan Jyoti
, Sumeet Kour
, et al.
·
Total Quality Management & Business Excellence
·
44
Investigating linkage between customer value and technology adoption behaviour: A study of banking sector in India
2017
·
Irbha Magotra
, Jyoti Sharma
, et al.
·
European Research on Management and Business Economics
·
41
PDF
Brand Loyalty with Hospitality Brands: The Role of Customer Brand Identification, Brand Satisfaction and Brand Commitment
2018
·
Raouf Ahmad Rather
, Jyoti Sharma
·
SSRN Electronic Journal
·
34
The effects of customer satisfaction and commitment on customer loyalty: evidence from the hotel industry.
2017
·
Raouf Ahmad Rather
, Jyoti Sharma
·
Journal of Hospitality Application and Research
·
32
Understanding the Customer Experience: An Exploratory Study of A Category Hotels
2015
·
Jyoti Sharma
, Raouf Ahmad Rather
·
International Journal on Customer Relations
·
32
Assessing personal disposition of individuals towards technology adoption
2016
·
Irbha Magotra
, Jyoti Sharma
, et al.
·
Future Business Journal
·
31
PDF
The Role of Customer Engagement in Ensuring Sustainable Development in Hospitality Sector
2016
·
Jyoti Sharma
, Raouf Ahmad Rather
·
SSRN Electronic Journal
·
25
Investigating role stress in frontline bank employees: A cluster based approach
2013
·
Arti Devi
, Jyoti Sharma
·
IIMB Management Review
·
25
PDF
Disclosing customers' intentions to use social media for purchase-related decisions
2021
·
Sumit Sangwan
, Supran Kumar Sharma
, et al.
·
Asia-Pacific Journal of Business Administration
·
23
Moderation effect of social support and personal resources between emotional work and employee wellbeing
2021
·
Poonam Mehta
, Jyoti Sharma
·
Asia-Pacific Journal of Business Administration
·
23
Workaholism and Its Correlates: A Study of Academicians
2011
·
Jyoti Sharma
, Parul Sharma
·
International journal of management and business research
·
18
Adoption of Self-Service Technologies Among Banking Customers: A Revisit
2019
·
Irbha Magotra
, Jyoti Sharma
, et al.
·
International Journal of Applied Management and Technology
·
13
PDF
A Confirmatory Factor Analysis of Dutch Work Addiction Scale (DUWAS)
2013
·
Parul Sharma
, Jyoti Sharma
·
Global Business Review
·
11
Service Quality Satisfaction and Behavioural Intention: Mediation and Interaction Analysis in Electronic Food Ordering Services
2019
·
Jyoti Sharma
, Nishant Kumar
·
Academy of Marketing Studies journal
·
10
Exploring the impact of total quality service on bank employees’ organisational commitment
2012
·
Gurjeet Kaur
, Jyoti Sharma
, et al.
·
Asian Journal on Quality
·
9
Individual Differences and Stress at Workplace
2011
·
Jyoti Sharma
, Arti Devi
·
Asia Pacific Business Review
·
9
Role Stress Among Banking Sector Employees: A Logit Approach
2012
·
Arti Devi
, Suparn Sharma
, et al.
·
SSRN Electronic Journal
·
8
An Empirical Analysis of Growth and Structure of Service Sector in India
2007
·
Suparn K. Sharma
, Jyoti Sharma
·
Vision The Journal of Business Perspective
·
8
The MDTKSB: a measure of multidimensional tacit knowledge sharing behavior scale for service organizations
2022
·
Vibha Mahajan
, Jyoti Sharma
, et al.
·
Journal of Applied Research in Higher Education
·
7
Exploring the Linkage between Emotional Work and Employee Wellbeing: A Study of Civil Aviation Industry in North India
2020
·
Jyoti Sharma
, Poonam Mehta
·
International Journal of Work Organisation and Emotion
·
5
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Works count:
51
Citation count:
793
H-index:
16
I10-index:
19
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