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Karin Newman

Observed names: K. Newman, Newman, K.
OpenAlex ID: A5062222618
Interrogating SERVQUAL: a critical assessment of service quality measurement in a high street retail bank
2001 · Karin Newman · International Journal of Bank Marketing · 397
Service quality in retail banking: the experience of two British clearing banks
1996 · Karin Newman, Alan Cowling · International Journal of Bank Marketing · 135
“The nurse satisfaction, service quality and nurse retention chain”
2002 · Karin Newman, Uvanney Maylor, et al. · Journal of Management in Medicine · 125
The nurse retention, quality of care and patient satisfaction chain
2001 · Karin Newman, Uvanney Maylor, et al. · International Journal of Health Care Quality Assurance · 91
Banking on people
1995 · Alan Cowling, Karin Newman · Personnel Review · 81
Empirical evidence for “the nurse satisfaction, quality of care and patient satisfaction chain”
2002 · Karin Newman, Uvanney Maylor · International Journal of Health Care Quality Assurance · 59
The NHS Plan: nurse satisfaction, commitment and retention strategies
2002 · K. Newman, U. Maylor · Health Services Management Research · 43
Developing a competency framework to support training in evidence-based healthcare
1999 · Alan Cowling, Karin Newman, et al. · International Journal of Health Care Quality Assurance · 43
Meeting the information needs of clinicians for the practice of evidence‐based healthcare
1999 · Tanya Pyne, Karin Newman, et al. · Health Libraries Review · 41
Aspects of Anglo-Spanish Perceptions and Product Preferences Arising From ‘Country of Origin’ Image
1993 · Salvador Miquel Peris, Karin Newman, et al. · International Journal of Advertising · 31
Management Education for Clinical Directors: An Evaluation
1993 · Karin Newman, Alan Cowling · Journal of Management in Medicine · 20
Case study: service quality, business process re‐engineering and human resources: a case in point?
1998 · Karin Newman, Alan Cowling, et al. · International Journal of Bank Marketing · 19
Quality matters: junior doctors’ perceptions
1996 · Karin Newman, Tanya Pyne · Journal of Management in Medicine · 18
The Selling of British Telecom
1986 · Karin Newman · 18
The sorcerer's apprentice? Alchemy, seduction and confusion in modern marketing
2001 · Karin Newman · International Journal of Advertising · 17
Service quality and blood donors — a marketing perspective
1997 · Karin Newman, Tanya Pyne · Journal of Marketing Management · 17
Turning Doctors Into Managers: an Evaluation of A Major Nhs Initiative to Improve the Managerial Capabilities of Medical Consultants
1994 · Alan Cowling, Karin Newman · Human Resource Management Journal · 17
Personal and Organizational Competencies Requisite for the Adoption and Implementation of Evidence-Based Healthcare
2000 · K. Newman, T. Pyne, et al. · Health Services Management Research · 16
Towards a new health care paradigm
1997 · Karin Newman · Journal of Management in Medicine · 14
Re-engineering for service quality: The case of Leicester Royal Infirmary
1997 · Karin Newman · Total Quality Management · 14
Junior doctors and management: myth and reality
1996 · Karin Newman, Tanya Pyne, et al. · Health Manpower Management · 13
La imagen de los productos fabricados en España
1993 · Salvador Miquel Peris, José Enrique Bigné Alcañiz, et al. · Información Comercial Española, ICE: Revista de economía · 13
What is Service Quality When ‘Service’ Equals Regulation?
1998 · Graham Foster, Karin Newman · Service Industries Journal · 12
Marketing: A new organising principle for local government?
1999 · John May, Karin Newman · Local Government Studies · 9
Managing evidence‐based health care: a diagnostic framework
1998 · Karin Newman, Tanya Pyne, et al. · Journal of Management in Medicine · 7
Works count: 53
Citation count: 1,287
H-index: 17
I10-index: 23
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