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Olgun Kitapçı

Observed names: Kitapci, Olgun, Kitapcı, Olgun, Kitapçı, Olgun, KİTAPCI, Olgun, Olgun Kitapci, Olgun Kitapcı, Olgun Ki̇tapci, Olgun KİTAPÇI
Institution: Akdeniz University
ORCID: 0000-0002-5316-985X
Observed ORCID: 0000-0002-5316-985X
OpenAlex ID: A5062764202
The Impact of Service Quality Dimensions on Patient Satisfaction, Repurchase Intentions and Word-of-Mouth Communication in the Public Healthcare Industry
2014 · Olgun Kitapci, Ceylan Akdogan, et al. · Procedia - Social and Behavioral Sciences · 398
The effect of specific discount pattern in terms of price promotions on perceived price attractiveness and purchase intention: An experimental research
2020 · Naci Büyükdağ, Ayşe Nur Soysal, et al. · Journal of Retailing and Consumer Services · 156
How do international tourists perceive hotel quality? An exploratory study of service quality in Antalya tourism region
2014 · Ibrahim Taylan Dortyol, Inci Varinli, et al. · International Journal of Contemporary Hospitality Management · 113
Antecedents of consumer-brand identification in terms of belonging brands
2020 · Naci Büyükdağ, Olgun Kitapci · Journal of Retailing and Consumer Services · 108
The paths from service quality dimensions to customer loyalty: An application on supermarket customers
2013 · Olgun Kitapci, Ibrahim Taylan Dortyol, et al. · Management Research Review · 90
E-complaint tracking and online problem-solving strategies in hospitality management: Plumbing the depths of reviews and responses on TripAdvisor
2017 · Ilker Sahin, Mustafa Gulmez, et al. · Journal of Hospitality and Tourism Technology · 55
A sustainable solution for the hospitality industry: The QR code menus
2023 · Selcen Ozturkcan, Olgun Kitapci · Journal of Information Technology Teaching Cases · 54
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The Usage of Geographical Information Systems (GIS) in the Marketing Decision Making Process: A Case Study for Determining Supermarket Locations
2014 · Tarik Turk, Olgun Kitapci, et al. · Procedia - Social and Behavioral Sciences · 29
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The differences in customer complaint behaviour between loyal customers and first comers in the retail banking industry
2009 · Olgun Kitapci, Ibrahim Taylan Dortyol · Management Research News · 29
The impact of cultural dimensions on customer complaint behaviours: an exploratory study in Antalya/Manavgat tourism region
2018 · Gözde Seval Ergün, Olgun Kitapci · International Journal of Culture Tourism and Hospitality Research · 27
The Effect of Economic Policies Applied in Turkey to the Sale of Automobiles: Multiple Regression and Neural Network Analysis
2014 · Olgun Kitapcı, Halil Özekicioğlu, et al. · Procedia - Social and Behavioral Sciences · 27
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The Use of Arti fi cial Neural Networks (ANN) in Forecasting Housing Prices in Ankara, Turkey
2017 · Olgun Kitapci, Ömür Tosun, et al. · Journal of Marketing and Consumer Behaviour in Emerging Markets · 21
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The Effects of Outdoor Advertisements on Consumers: a Case Study
2010 · Mustafa Gülmez, Şükran KARACA, et al. · RePEc: Research Papers in Economics · 21
A Review of Factors Affecting Turkish Consumer Behaviour
2018 · İ. Taylan Dörtyol, Ayşen Coşkun, et al. · Emerald Group Publishing Limited eBooks · 17
Strategic Orientation, Market Orientation and Business Performance: in Searching for Integration, Evidence from Turkey
2019 · Muthanna Alobaidi, Olgun Kitapci · MONTENEGRIN JOURNAL OF ECONOMICS · 8
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Hastane Hi̇zmet Kali̇tesi̇ Ve Bi̇r Uygulama
2008 · Mustafa Gülmez, Olgun Kitapçı · Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi · 8
Ağızdan Ağıza Çevrimiçi İletişimin Otellerdeki Oda Satışlarına Etkisi Üzerine bir Araştırma
2012 · Olgun KİTAPÇI, Serkan TAŞTAN, et al. · Doğuş Üniversitesi Dergisi · 7
Restoran Hi̇zmetleri̇nde Müşteri̇ Şi̇kâyet Davranişlari: Si̇vas İli̇nde Bi̇r Uygulama
2008 · Olgun Kitapçı · Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi · 5
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Müşteri Ara Yüz Özellikleri ile E-Bağlılık Arasındaki İlişkide ETatminin Aracılık Etkisi - The Mediating Role of E-Satisfaction on the Relationship Between Customer Interface Quality and E-Loyalty
2017 · Naci Büyükdağ, Olgun Kitapcı · Journal of Business Research - Turk · 4
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The Effect of Astrology on Young Customer Behaviors
2011 · Mustafa Gülmez, Olgun Kitapçı, et al. · RePEc: Research Papers in Economics · 4
Y ve Z Kuşaklarının Hizmet Kalitesi Algılarının Karşılaştırılması: Antalya Büyükşehir Belediyesi Toplu Taşıma Hizmetleri
2022 · Hüseyin KÖSEOĞLU, Olgun KİTAPÇI · Alanya Akademik Bakış · 3
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Assessment of Academic Performance at Akdeniz University
2020 · Taha Yiğit Alkan, Fatih Özbek, et al. · Lecture notes on data engineering and communications technologies · 3
Does The E-Loyalty Increase As The Consumer s Access To The Internet Increases An Empirical Study In Turkey
2017 · Naci Büyükdağ, Olgun Kitapcı · Journal of Business Research - Turk · 3
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Do Personality Types Make Consumers Exhibit Different Complaint Behaviors?
2015 · Olgun Kitapci, Ibrahim Taylan Dortyol · Journal of Marketing and Consumer Behaviour in Emerging Markets · 3
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Perceptions of service quality in Turkey's hotel industry: a perspective from international tourists.
2007 · Olgun Kitapçı · Ereview of tourism research · 2
Works count: 40
Citation count: 1,200
H-index: 14
I10-index: 14
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