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Author

Decheng Wen

Observed names: De Cheng Wen, De-Cheng Wen, De-cheng Wen, Decheng Wen -, Wen De-cheng
Institution: Shandong University
ORCID: 0000-0002-9179-5704
Observed ORCID: 0000-0002-9179-5704
OpenAlex ID: A5063193239
Perceived Sustainability and Customer Engagement in the Online Shopping Environment: The Rational and Emotional Perspectives
2020 · Xiao Chen, Xiaojing Sun, et al. · Sustainability · 76
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Identification and analysis of barriers to the effectiveness of ISO 45001 certification in Chinese certified organisations: A DEMATEL-ISM approach
2022 · Xinxin Liu, Yuying Liu, et al. · Journal of Cleaner Production · 51
The impact of service experience on sustainable customer engagement: The mediation of green perceived value and customer satisfaction
2023 · Dongwei Yan, Chenke Wang, et al. · Corporate Social Responsibility and Environmental Management · 44
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Employee satisfaction, employee engagement and turnover intention: The moderating role of position level
2021 · Decheng Wen, Dongwei Yan, et al. · Human Systems Management · 36
The quality movement: where are we going? Past, present and future
2020 · Decheng Wen, Xiaojing Sun, et al. · Total Quality Management & Business Excellence · 36
Running a Process With Poor Capability
1999 · Decheng Wen, A. Erhan Mergen · Quality Engineering · 29
Emotional and rational customer engagement: exploring the development route and the motivation
2019 · Xiao Chen, Su Mi Dahlgaard-Park, et al. · Total Quality Management & Business Excellence · 28
Coordinating a two-stage supply chain with external failure cost-sharing and risk-averse agents
2021 · Luning Zang, Mengmeng Liu, et al. · Journal of Cleaner Production · 22
Developing and validating a model of ISO 9001 effectiveness gap: empirical evidence from China
2019 · Xiaojing Sun, Decheng Wen, et al. · Total Quality Management & Business Excellence · 22
Bibliometric Analysis of Supplier Management: The Theme and Cluster Perspectives
2020 · Decheng Wen, Xiaojing Sun, et al. · Sustainability · 20
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Research on product quality control in Chinese online shopping: based on the uncertainty mitigating factors of product quality
2014 · Bo Li, Decheng Wen, et al. · Total Quality Management & Business Excellence · 20
Quality supervision game between government and online shopping platforms
2018 · Yaping Li, Decheng Wen, et al. · Total Quality Management & Business Excellence · 16
A dynamic analysis on implementing performance excellence model: Importance, achievement and correlations
2016 · Decheng Wen, Jie Lv, et al. · Computers & Industrial Engineering · 13
Understanding the formation process of negative customer engagement behaviours: a quantitative and qualitative interpretation
2023 · Luning Zang, Yuying Liu, et al. · Total Quality Management & Business Excellence · 12
A study on the economic benefits of the Government Quality Award in the Chinese context
2015 · De Cheng Wen, Ting Dai, et al. · Total Quality Management & Business Excellence · 11
Evolutionary Game Analysis of Online Shopping Quality Control: The Roles of Risk Attitude and Government Supervision
2021 · Decheng Wen, Dongwei Yan, et al. · Complexity · 10
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Impact of government brand-building promotion on enterprise financial performance: empirical evidence from China
2017 · Decheng Wen, Xiao Chen, et al. · Total Quality Management & Business Excellence · 9
An Empirical Study on the Customer Channel Choice Behavior in the Overall Process of Shopping Under O2O Mode
2016 · Ting Dai, Decheng Wen, et al. · International Journal of Web Portals · 7
The performance excellence model in construction enterprises: an application study with modelling and analysis
2014 · Li-Ying Cheng, De-Cheng Wen, et al. · Construction Management and Economics · 7
An analysis of discerning customer behaviour: an exploratory study
2013 · Wen De-cheng, Cheng Li-ying · Total Quality Management & Business Excellence · 7
Food Traceability System Design Incorporating AI Chatbots: Promoting Consumer Engagement with Prepared Foods
2025 · Bingjie Lu, Decheng Wen, et al. · Foods · 5
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Multivariate Process Capability Index Based on the Additivity of Normal Distribution
2008 · De-Cheng Wen, Jie Lv · International Conference on Wireless Communications, Networking and Mobile Computing · 5
Quality Evaluation on Manufacturing Enterprise's Logistics System
2007 · Decheng Wen, Gaoshan Wang · IEEE International Conference on Automation and Logistics (ICAL) · 3
Research on Customer Satisfaction of Online Shopping on Taobao
2013 · Decheng Wen · Standard Science · 2
The influence of green food certification on customer engagement behaviour: the mediating roles of perceived value and perceived authenticity
2026 · Decheng Wen, Xinyu Liang, et al. · Humanities and Social Sciences Communications · 1
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Works count: 42
Citation count: 495
H-index: 13
I10-index: 16
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