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Zyad M. Alzaydi
Observed names:
ZYAD ALZAYDI,
Zyad Alzaydi
Observed institution:
Al Baha University
ORCID:
0000-0003-3751-1464
Observed ORCID:
0000-0003-3751-1464
OpenAlex ID:
A5063266562
A review of service quality and service delivery: Towards a customer co-production and customer-integration approach
2017
·
Zyad M. Alzaydi
, Ali Al-Hajla
, et al.
·
Business Process Management Journal
·
90
PDF
Examining the mediating effect of multi-channel integration quality in the relationship with service quality, customer satisfaction and customer loyalty in the Saudi banking sector
2023
·
Zyad Alzaydi
·
Management & Sustainability An Arab Review
·
65
Using social media marketing to pro-tourism behaviours: the mediating role of destination attractiveness and attitude towards the positive impacts of tourism
2023
·
Zyad M. Alzaydi
, Mohamed H. Elsharnouby
·
Future Business Journal
·
56
PDF
The effect of intangible service quality on retailing during the COVID-19 pandemic in Saudi Arabia
2021
·
Zyad Alzaydi
·
Management Science Letters
·
6
Using Service Quality and Destination Attractiveness to Encourage Pro-Tourism Behaviour
2023
·
Zyad Alzaydi
·
The Academic Journal of Contemporary Commerical Research
·
2
PDF
Linking Customer-Integration and Co-Production to Service-Quality-Performance: The Importance of Quality-Control Initiatives
2022
·
Zyad M. Alzaydi
, Chanaka Jayawardhena
, et al.
·
Emerald Group Publishing Limited eBooks
·
2
The impact of service quality performance on destination image and destination loyalty in Saudi Arabia: An empirical investigation
2020
·
Zyad Alzaydi
·
Management Science Letters
·
2
PDF
The impact of quality control initiatives, customer integration and customer co-production on service quality performance : an empirical investigation
2014
·
Zyad M. Alzaydi
·
Repository@Hull (Worktribe) (University of Hull)
PDF
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Works count:
9
Citation count:
223
H-index:
4
I10-index:
3
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