Author

Balachandran Sarangan

Institutions: Eastern University, Sri Lanka, Eastern University, Eastern University

Observed institutions: Eastern University, Sri Lanka, Eastern University, Swinburne University of Technology, Eastern University

ORCID: 0000-0001-9310-1916

Observed ORCID: 0000-0001-9310-1916

OpenAlex ID: A5064661661

Is digital empowerment of tourists a “threat” or “treat” for the tourism industry? The changing role of tourists and its effect on tourism regulators and businesses in developing countries

2025 · Balachandran Sarangan, Chandana Rathnasiri Hewege, et al. · Asia Pacific Journal of Tourism Research · 5

Fifty years of evolutionary trajectory of tourism industry regulations: a systematic literature review

2022 · Balachandran Sarangan, Chandana Rathnasiri Hewege, et al. · Asia Pacific Journal of Tourism Research · 5

A Study on E-government Service Quality and Effectiveness of E-government Services in Selected Divisional Secretariats

2023 · Balachandran Sarangan, Rishaana Sarangan · Journal of Economics Management and Trade · 1

Mobile Banking Services and Customers’ Satisfaction

2021 · Balachandran Sarangan · European Journal of Business and Social Sciences

Impact of urban heritage tourism on tourist satisfaction in Sri Lanka

2018 · A.L.M.A. Shameem, Balachandran Sarangan

The Impact of Engagement with Brands in Social Media Marketing through Facebook Fan Pages on the Brand Equity for Licensed Domestic Commercial Banks in Sri Lanka

2018 · Balachandran Sarangan · Journal for Studies in Management and Planning

Works count: 7

Citation count: 11

H-index: 2

I10-index: