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Gamal Kassem

ORCID: 0009-0001-7617-5849
Observed ORCID: 0009-0001-7617-5849
OpenAlex ID: A5065514724
Social Customer Relationship Management – From Customer to Friend
2012 · Stefan Willi Hart, Gamal Kassem · 13
Social Customer Relationship Management: A Process Model Approach to Develop a Closer Relationship Between Customer and Company
2022 · Gamal Kassem, Evan Asfoura, et al. · TEM Journal · 7
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ERP Self-Adaptive customizing
2008 · Gamal Kassem, Rene Schult · International Conference on Information and Communication Technologies: From Theory to Applications (ICTTA) · 7
The Classification of Business Model for the Exchange of Distributed Components of Federated ERP Systems on the Basis of Web Services
2008 · Evan Asfoura, Gamal Kassem, et al. · International Conference on Information and Communication Technologies: From Theory to Applications (ICTTA) · 6
Process Mining Enabled Cognitive RPA to Automate Data Entry Tasks in ERP Systems
2024 · Ali Suleiman, Gamal Kassem · 3
Developing Conceptual Business Model for IOT Based Smart Energy Consumption
2025 · Evan Asfoura, Gamal Kassem · International Journal of Energy Economics and Policy · 1
Development of Conceptual Model for Performing Process Mining on Blockchain Data: A Cybersecurity Approach
2023 · Raneem Ahmed Mohamed, Gamal Kassem · 1
A Data Analytics Approach for Game-based Physical Therapy Systems
2021 · Maha M. Salama, Gamal Kassem · Journal of the Association for Information Systems · 1
Designing a Real-Time Reverse Logistics Decision-Support Tool in African Contexts: A Management Perspective
2025 · Lujain Mohamed Saleh, Gamal Kassem, et al. · International Conference on Computer and Applications (ICCA)
Developing a standardized framework for social media analytics strategy implementation
2025 · Gamal Kassem, Evan Asfoura · Corporate and Business Strategy Review
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Decision supporting approach based on suitable chatbot system for big data analytics
2024 · Evan Asfoura, Gamal Kassem · Data & Metadata
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Extended Event Log: Towards a Unified Standard for Process Mining
2024 · Ali Suleiman, Gamal Kassem · International Conference on Computer and Applications (ICCA)
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Hyperchaotic Encryption and Digital Watermarking for Copyright Protection: Algorithm Design and Business Model Development
2024 · Ahmed El-Bourgy, Gamal Kassem, et al. · International Conference on Computer and Applications (ICCA)
A Systematic Literature Review Toward Standardization of Business Rules Discovery in the Context of Process Mining
2024 · Menna Wael, Gamal Kassem · Progress in IS
A Systematic Review to Identify Patterns Types and Analysis Objectives for the Discovery of Business Rules from Event Logs Using Machine Learning
2024 · Menna Wael, Gamal Kassem
Mining Methods to Improve Enterprise Workflows.
2011 · Gamal Kassem · LWA
Works count: 16
Citation count: 39
H-index: 4
I10-index: 1
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