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Ngan Truong

Observed names: Ngan Tuyet Truong, Truong, Ngan
ORCID: 0000-0002-8925-6226
Observed ORCID: 0000-0002-8925-6226
OpenAlex ID: A5065635500
Service innovation, customer satisfaction and behavioural intentions: a conceptual framework
2020 · Ngan Tuyet Truong, Duy Dang-Pham, et al. · Journal of Hospitality and Tourism Technology · 89
The survival of hotels during the COVID-19 pandemic: a critical case study in Vietnam
2021 · Thinh Gia Hoang, Ngan Tuyet Truong, et al. · Service Business · 72
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Exploring the Impact of Innovativeness of Hospitality Service Operation on Customer Satisfaction
2020 · Ngan Truong, Duy Dang-Pham, et al. · Operations and Supply Chain Management An International Journal · 50
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The influences of cleanliness and employee attributes on perceived service quality in restaurants in a developing country
2017 · Ngan Truong, Tahir Nisar, et al. · International Journal of Culture Tourism and Hospitality Research · 43
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The pedagogical power of generative AI in entrepreneurship education: From learner engagement profiles to a behavioural model of capability formation
2026 · Muhammad Hasan, Puji Novita Sari, et al. · The International Journal of Management Education
The power of blue entrepreneurial pedagogy: A heutagogical and resource orchestration perspective on learning-to-venture readiness
2026 · Muhammad Hasan, Isma Widiaty, et al. · Social Sciences & Humanities Open
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Intelligent Leadership in the Age of AI: Navigating Paradox, Uncertainty, and Hybrid Decision-Making
2026 · Ngan Tuyet Truong, Vikas Kumar, et al. · Advances in computational intelligence and robotics book series
A Critical Innovative Service Quality Measurement in Achieving Customer Satisfaction: A Lesson from Vietnamese Retail Banking Industry
2021 · Nhu-Y Ngoc Hoang, Ngan Tuyet Truong, et al. · International Conference on Industrial Engineering and Operations Management (IEOM)
Works count: 9
Citation count: 254
H-index: 4
I10-index: 4
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