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Szu-Yu Chou
Observed names:
Szu Yu Chou,
Szu-Yu Chou Szu-Yu Chou
Institution:
Ming Chuan University
Observed institutions:
National Chung Hsing University,
National Chiayi University,
Ming Chuan University,
National Chengchi University
ORCID:
0000-0001-5738-8470
Observed ORCID:
0000-0001-5738-8470
OpenAlex ID:
A5066751519
Multichannel service providers' strategy: Understanding customers' switching and free-riding behavior
2015
·
Szu-Yu Chou
, George C. Shen
, et al.
·
Journal of Business Research
·
149
You do the service but they take the order
2011
·
Jyh-Shen Chiou
, Lei-Yu Wu
, et al.
·
Journal of Business Research
·
70
Consumer choice of multichannel shopping: The effects of relationship investment and online store preference
2017
·
Jyh-Shen Chiou
, Szu-Yu Chou
, et al.
·
Internet Research
·
54
What motivates viewers to purchase recommended products in live streaming? The moderating role of extroversion–introversion personality
2023
·
Chun-Ming Chang
, Chiahui Yen
, et al.
·
Asia Pacific Journal of Marketing and Logistics
·
33
The complementary effects of bank intangible value binding in customer robo-advisory adoption
2023
·
Szu-Yu Chou
, Chih-Wei Lin
, et al.
·
International Journal of Bank Marketing
·
30
Customer engagement within multiple new media and broader business ecosystem – a holistic perspective
2017
·
Soe-Tsyr Daphne Yuan
, Szu-Yu Chou
, et al.
·
Kybernetes
·
24
Exploring robot service quality priorities for different levels of intimacy with service
2023
·
Ai-Hsuan Chiang
, Szu-Yu Chou
·
Service Business
·
19
A Study on the Knowledge Sharing Behavior on Blogs and Forums
2008
·
Chan-Chia Chang
, Hung-Chang Chiu
, et al.
·
11
Employee–customer relationships: facilitator or barrier for the integration of service robots in frontline service environments
2025
·
Szu-Yu Chou
·
Journal of service management
·
1
Challenging fun: Predicting customers’ sustained interest in co-creation through enjoyment
2024
·
Szu-Yu Chou Szu-Yu Chou
, Yi-Chia Wu Szu-Yu Chou
, et al.
·
企業管理學報
International Customer's Willingness to Offer Favorable Prices to OEM Suppliers: Theory and Evidence
2014
·
Szu-Yu Chou
, Jyh-Shen Chiou
, et al.
·
Academy of Management Proceedings
A study of customer retention across retailers' channels
2008
·
Hung‐Chang Chiu
, Szu Yu Chou
, et al.
·
International Conference on Information Systems
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Works count:
12
Citation count:
391
H-index:
8
I10-index:
8
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