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Author

Dalene CROWTHER

Observed names: Crowther Dalene, Dalene Crowther, Dr. D. Crowther
Observed institution: Central University of Technology
ORCID: 0000-0002-3953-7759
Observed ORCID: 0000-0002-3953-7759
OpenAlex ID: A5067581859
Customer Deviant Behaviour on Frontline Hospitality Employee Service Motivation: Mediating Role of Supervisor Emotional Support
2026 · Mercy Boadi, Dennis Yao Dzansi, et al. · Tourism and Hospitality · 2
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Towards the sustainability of a financially constrained university’s Hotel School: lessons from local and international universities’ Hotel Schools.
2018 · Dr. D. Crowther, Professor A.J. Strydom, et al. · DOAJ (DOAJ: Directory of Open Access Journals) · 2
Formulation of a Sustainable Financial Management Strategy for South African Universities’ Hotel Schools
2018 · Dalene Crowther · 2
Moderating Effects of Primary Job Status on Customer Incivility and Positive Customer Oriented Behaviour in Ghana’s Hospitality Industry
2026 · Yakubu Ayalsuma Yakubu, Perpetual Zaazie, et al. · International Journal of Applied Research in Business and Management
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Job flexibility and career shift intentions among hotel employees: A moderated analysis by employment type and gender
2026 · Thulani Frans Masuku, Dalene Crowther · Interdisciplinary journal of management sciences.
Subjective Norms, Innovation Source and Customer Satisfaction Among Small Hospitality Firms in Ghana
2026 · Rosemary Abayase, Dennis Yao Dzansi, et al. · Tourism and Hospitality
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Predicting Intention to Quit Through Supervisor Support and Growth Opportunities: Evidence from South African Hotels in Bloemfontein
2025 · Thulani F. MASUKU, Dennis Y. DZANSI, et al. · African Journal of Hospitality Tourism and Leisure
The influence of workplace injury occurrences on productivity. A housekeeping manager’s perspective
2025 · Keleabetswe Keletso Zitho, Tshepiso Jonathan Setokoe, et al. · Interdisciplinary journal of management sciences.
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Works count: 9
Citation count: 6
H-index: 2
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