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Author

Miranda Carney-Morris

Observed institution: Lewis & Clark College
ORCID: 0000-0002-6059-7617
Observed ORCID: 0000-0002-6059-7617
OpenAlex ID: A5069229920
Training Faculty: Teaching Goals vs. Tech Tools – Finding a Balance
2019 · Lisa Brown, Laurie Fox, et al. · ACM SIGUCCS Conference on User Services (SIGUCCS) · 2
Proceedings of the 38th annual ACM SIGUCCS fall conference
2010 · Melissa Bauer, Miranda Carney-Morris, et al. · 2
Teaching, Learning, and Classroom Design
2016 · Miranda Carney-Morris, Trevor Murphy · ACM SIGUCCS Conference on User Services (SIGUCCS) · 1
Getting the most out of your help desk software
2012 · Miranda Carney-Morris, Elizabeth Young · ACM SIGUCCS Conference on User Services (SIGUCCS) · 1
Turn Your Data into Dashboards
2026 · Miranda Carney-Morris, Karl Owens, et al. · ACM SIGUCCS Conference on User Services (SIGUCCS)
A Declaration of Relevance: Redefining the IT Role for the Age of AI
2026 · Miranda Carney-Morris, Elizabeth Young · ACM SIGUCCS Conference on User Services (SIGUCCS)
Boosting ROI for Student Employees
2026 · Miranda Carney-Morris, Karl Owens, et al. · ACM SIGUCCS Conference on User Services (SIGUCCS)
A Grassroots Approach to Scaling Live Captions Across Campus
2026 · Miranda Carney-Morris · ACM SIGUCCS Conference on User Services (SIGUCCS)
Elevating Customer Support with GenAI
2025 · Miranda Carney-Morris · ACM SIGUCCS Conference on User Services (SIGUCCS)
Collaborating to Foster Growth and Elevate Student Workers
2025 · Miranda Carney-Morris, Logan Drain · ACM SIGUCCS Conference on User Services (SIGUCCS)
Women at the Table: Building Pathways to Leadership in Higher Ed IT
2025 · Miranda Carney-Morris · ACM SIGUCCS Conference on User Services (SIGUCCS)
The Hidden Impact of Unspoken Norms
2024 · Miranda Carney-Morris, Eileen Galvin · ACM SIGUCCS Conference on User Services (SIGUCCS)
Looking Forward to An Improved Service Desk Experience
2023 · Miranda Carney-Morris · ACM SIGUCCS Conference on User Services (SIGUCCS)
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I’ll See You Online
2021 · Miranda Carney-Morris · ACM SIGUCCS Conference on User Services (SIGUCCS)
What Cats Can Teach Us About Excellent Customer Service
2018 · Julio Appling, Miranda Carney-Morris, et al. · ACM SIGUCCS Conference on User Services (SIGUCCS)
DIY Tech + Engaged Student Workers = Low Cost Proof of Concept
2018 · Miranda Carney-Morris · ACM SIGUCCS Conference on User Services (SIGUCCS)
All hands on deck: a new approach to staff development
2010 · Kelly Wainwright, Miranda Carney-Morris, et al. · ACM SIGUCCS Conference on User Services (SIGUCCS)
How to provide something for everyone without going insane
2001 · Miranda Carney-Morris, Mike McNamara · ACM SIGUCCS Conference on User Services (SIGUCCS)
How to provide something for everyone without going insane
2001 · Miranda Carney-Morris, Mike McNamara · ACM SIGUCCS Conference on User Services (SIGUCCS)
Works count: 19
Citation count: 6
H-index: 2
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