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Jan Wood
Observed name:
Jacob Wood
Institutions:
Southern Institute of Technology,
James Cook University Singapore
Observed institutions:
Southern Institute of Technology,
James Cook University Singapore,
Citadel
ORCID:
0000-0002-3096-5159
Observed ORCID:
0000-0002-3096-5159
OpenAlex ID:
A5072558306
Exploring the varying effects of chatbot service quality dimensions on customer intentions to switch service agents
2025
·
Shaoyuan Chen
, Pengji Wang
, et al.
·
Scientific Reports
·
22
PDF
Journal of tropical futures editorial update: Rethinking tropical futures – towards sustainable systems of justice, care and regeneration
2026
·
Patrick Elf
, Jacob Wood
, et al.
·
Journal of Tropical Futures Sustainable Business Governance & Development
·
1
Conflict-RAG: Understanding Evolving Conflicts Using Large Language Models
2024
·
Jacob Wood
, Deepti Joshi
·
IEEE International Conference on Big Data (BigData)
·
1
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Works count:
3
Citation count:
24
H-index:
1
I10-index:
1
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