Author

Mattias Elg

Observed names: Elg, Mattias, M Elg

Institutions: Linköping University, Futurum - Akademin för Hälsa och Vård

Observed institutions: Linköping University, Malmö University, RISE Research Institutes of Sweden, Karolinska Institutet, Skåne University Hospital, Landstinget i Kalmar län, Swedish Association of Local Authorities and Regions, Karlstad University, Futurum - Akademin för Hälsa och Vård, Chalmers University of Technology, Jönköping University, University of Borås

ORCID: 0000-0003-4730-5453

Observed ORCID: 0000-0003-4730-5453

OpenAlex ID: A5073664474

Co‐creation and learning in health‐care service development

2012 · Mattias Elg, Jon Engström, et al. · Journal of service management · 237

The changing role of the health care customer: review, synthesis and research agenda

2017 · Janet R. McColl-Kennedy, Hannah Snyder, et al. · Journal of service management · 217

How does lean work in emergency care? A case study of a lean-inspired intervention at the Astrid Lindgren Children's hospital, Stockholm, Sweden

2012 · Pamela Mazzocato, Richard J Holden, et al. · BMC Health Services Research · 177

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A self-determination theory perspective on customer participation in service development

2015 · Jon Engström, Mattias Elg · Journal of Services Marketing · 146

The Many Meanings of Quality: Towards a Definition in Support of Sustainable Operations

2020 · Jason Martin, Mattias Elg, et al. · Total Quality Management & Business Excellence · 104

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Digitalisation and quality management: problems and prospects

2020 · Mattias Elg, Andrea Birch-Jensen, et al. · Production Planning & Control · 97

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Interactive research: concepts, contributions and challenges

2020 · Per-Erik Ellström, Mattias Elg, et al. · Journal of Manufacturing Technology Management · 93

Performance measurement to drive improvements in healthcare practice

2013 · Mattias Elg, Klara Palmberg Broryd, et al. · International Journal of Operations & Production Management · 87

Service action research: review and guidelines

2020 · Mattias Elg, Ida Gremyr, et al. · Journal of Services Marketing · 74

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The practice of the Balanced Scorecard in health care services

2011 · Beata Kollberg, Mattias Elg · International Journal of Productivity and Performance Management · 74

Towards a quality management competence framework: exploring needed competencies in quality management

2019 · Jason Martin, Mattias Elg, et al. · Total Quality Management & Business Excellence · 67

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Increasing the value of quality management systems

2021 · Ida Gremyr, Jan Lenning, et al. · International Journal of Quality and Service Sciences · 62

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Swedish healthcare management practices and quality improvement work: development trends

2011 · Mattias Elg, Jesper Stenberg, et al. · International Journal of Health Care Quality Assurance · 47

The role of quality managers in contemporary organisations

2011 · Mattias Elg, Ida Gremyr, et al. · Total Quality Management & Business Excellence · 46

Factors Influencing Sustainable Purchasing Behaviour of Remanufactured Robotic Lawn Mowers

2021 · Daan Kabel, Mattias Elg, et al. · Sustainability · 44

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Design and Implementation of a Performance Measurement System in Swedish Health Care Services: A Multiple Case Study of 6 Development Teams

2005 · Beata Kollberg, Mattias Elg, et al. · Quality Management in Health Care · 44

Non‐human resistance in changes towards lean

2012 · Jostein Langstrand, Mattias Elg · Journal of Organizational Change Management · 35

Managing ideas for the development of new products

2002 · Lars Nilsson, Mattias Elg, et al. · International Journal of Technology Management · 33

Implementing statistical process control: an organizational perspective

2008 · Mattias Elg, Jesper Olsson, et al. · International Journal of Quality & Reliability Management · 31

The process of constructing performance measurement

2007 · Mattias Elg · The TQM Journal · 31

Bridging the policy-practice gap: a dual challenge of organizational learning

2024 · Jason Martin, Per-Erik Ellström, et al. · The Learning Organization · 30

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Public quality – for whom and how? Integrating public core values with quality management

2015 · Mattias Elg, Elin Wihlborg, et al. · Total Quality Management & Business Excellence · 29

Solicited diaries as a means of involving patients in development of healthcare services

2011 · Mattias Elg, Lars Witell, et al. · International Journal of Quality and Service Sciences · 27

Consumer purchase intention of remanufactured EEE products – A study on robotic lawn mowers in Sweden

2020 · Daan Kabel, Simon Ahlstedt, et al. · Procedia CIRP · 24

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Continuous learning using dissatisfaction feedback in new product development contexts

2010 · Anders Fundin, Mattias Elg · International Journal of Quality & Reliability Management · 24

Works count: 172

Citation count: 2,491

H-index: 24

I10-index: 53