Author

Hang Chen

Institution: Shenzhen Polytechnic University

Observed institutions: Sun Yat-sen University, Shenzhen Polytechnic University

ORCID: 0000-0002-4895-7202

Observed ORCID: 0000-0002-4895-7202

OpenAlex ID: A5076748471

Better or Worse? Effects of online promotion habits on customer value: An empirical study

2022 · Qian Wang, Hang Chen · Journal of Retailing and Consumer Services · 24

Human–AI Collaboration in Agricultural E-commerce Live Streaming: A Task Allocation Framework

2026 · Hang Chen, Xiao Zhang, et al. · Journal of innovation and development

When service robots become teammates and rivals: How dual role perceptions drive hospitality employees’ proactive customer service performance

2026 · Limin Zheng, Xin Liu, et al. · Journal of Retailing and Consumer Services

Works count: 3

Citation count: 24

H-index: 1

I10-index: 1