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Long Kim
Observed name:
Kim, Long
Institution:
Walailak University
Observed institutions:
Prince of Songkla University,
Multimedia University,
Songkhla Rajabhat University,
Ball State University,
Daffodil International University,
Hatyai University,
University of Economics and Finance,
Walailak University
show all 8
ORCID:
0000-0003-4326-7365
Observed ORCID:
0000-0003-4326-7365
OpenAlex ID:
A5078842609
Understanding customer loyalty in banking industry: A systematic review and meta analysis
2024
·
Long Kim
, Teerasak Jindabot
, et al.
·
Heliyon
·
120
Key Determinants of Job Satisfaction among University Lecturers
2023
·
Long Kim
, Pimlapas Pongsakornrungsilp
, et al.
·
Social Sciences
·
50
PDF
How stress and satisfaction influence customer service quality in banking industry
2024
·
Long Kim
, Sook Fern Yeo
·
Heliyon
·
44
Evolution of customer satisfaction in the e-banking service industry
2022
·
Long Kim
, Teerasak Jindabot
·
Innovative Marketing
·
43
PDF
Developing customer service quality: Influences of job stress and management process alignment in banking industry
2024
·
Long Kim
, Pattarawadee Maijan
, et al.
·
Sustainable Futures
·
42
An integrative framework enhancing perceived e-banking service value: A moderating impact of e-banking experience
2024
·
Long Kim
, Kanyanit Wichianrat
, et al.
·
Journal of Open Innovation Technology Market and Complexity
·
38
Are you happy with your work? Side effects of workloads and work–family conflict in higher education
2024
·
Long Kim
, Sook Fern Yeo
·
The TQM Journal
·
23
An exploration process on job satisfaction in higher education
2024
·
Long Kim
, Pattarawadee Maijan
·
Social Sciences & Humanities Open
·
22
How country of origin, perceived quality, and trust influence intention to purchase sars covid medications
2024
·
Long Kim
, Pattarawadee Maijan
, et al.
·
Social Sciences & Humanities Open
·
22
Key Determinants on Switching Intention in Cambodian Banking Market
2021
·
Long Kim
, Teerasak Jindabot
·
ABAC Journal
·
22
PDF
Spillover effects of work–family conflict on job consequences influencing work attitudes
2025
·
Long Kim
, Pattarawadee Maijan
, et al.
·
Scientific Reports
·
19
Electronic Banking Ease of Use, Usefulness, Value, and Innovation Influencing Customer Satisfaction
2025
·
Jintanee Ru-Zhue
, Neeranat Kaewprasert Rakangthong
, et al.
·
International Journal of Asian Business and Information Management
·
19
Does experiential learning matter to strategic intuition skills of MBA students? Implications of diagnostic capabilities and critical thinking skills
2025
·
Long Kim
, Narinthon Imjai
, et al.
·
The International Journal of Management Education
·
19
How to build trust: Evidence from Thai customers in the latex glove industry
2021
·
Long Kim
, Pattarawadee Maijan
, et al.
·
Innovative Marketing
·
19
PDF
Determinants of Intention to Repurchase Antigen Test Kit (ATK) Product
2023
·
Long Kim
, Teerasak Jindabot
, et al.
·
ABAC Journal
·
17
PDF
An Integrative Model Analyzing Revisit Intentions and Behavior in Halal Tourism: Evidence from Indonesia
2025
·
Abror Abror
, Dina Patrisia
, et al.
·
Tourism and Hospitality
·
16
PDF
Does technological innovation matter to smart classroom adoption? Implications of technology readiness and ease of use
2024
·
Long Kim
, Rungrawee Jitpakdee
, et al.
·
Journal of Open Innovation Technology Market and Complexity
·
16
Factors influencing attitudes toward aging workforce: Evidence from college students in Southern Thailand
2024
·
Medina Adulyarat
, Najmee Adulyarat
, et al.
·
Problems and Perspectives in Management
·
16
PDF
A meta-analysis of determinants influencing bank employees’ satisfaction
2023
·
Nuttaprachya Nantavisit
, Long Kim
, et al.
·
Banks and Bank Systems
·
12
PDF
How to promote repurchase intention toward Covid-19 antigen test kits: Evidence from Thai consumers
2023
·
Long Kim
, Thanapa Chouykaew
, et al.
·
Innovative Marketing
·
12
PDF
Determinants of perceived e-learning usefulness in higher education: A case of Thailand
2022
·
Long Kim
, Pimlapas Pongsakornrungsilp
, et al.
·
Innovative Marketing
·
12
PDF
A competency mechanism for customer trust enhancement in digital banking services
2026
·
Long Kim
, Neeranat Kaewprasert Rakangthong
, et al.
·
Journal of Open Innovation Technology Market and Complexity
·
11
Analyzing factors influencing students’ decisions to adopt smart classrooms in higher education
2025
·
Long Kim
, Rungrawee Jitpakdee
, et al.
·
Education and Information Technologies
·
11
From side effects to work attitudes influencing customer service quality: moderating impacts of work experience in banking industry
2025
·
Long Kim
, Sook Fern Yeo
·
International Journal of Quality and Service Sciences
·
11
PDF
Influences of price fairness, convenience and risk on service value development influencing E-banking satisfaction: Technological competency as a moderator
2024
·
Somjai Nupueng
, Long Kim
, et al.
·
Social Sciences & Humanities Open
·
11
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Works count:
51
Citation count:
748
H-index:
16
I10-index:
27
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