Lars Witell
Author
Alternate names Lars Witell, L. Witell, Lars Nilsson‐Witell
Institutions Linköping University, Karlstad University
Past institutions Karlstad University, Linköping University
ORCID: Yes
H-index: 41
I10-index: 77
Works count: 236
Citations count: 7,566
Customer experience challenges: bringing together digital, physical and social realms
2018 · Ruth N. Bolton, Janet R. McColl‐Kennedy, et al. · Journal of service management
Competitive advantage through service differentiation by manufacturing companies
2011 · Heiko Gebauer, Anders Gustafsson, et al. · Journal of Business Research
Identifying categories of service innovation: A review and synthesis of the literature
2016 · Hannah Snyder, Lars Witell, et al. · Journal of Business Research