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Amjad A. Abu-Elsamen

Observed names: Amjad A. Abu ELSamen, Amjad A. Abu ElSamen, Amjad A. Abu-ElSamen, Amjad A. Abu‐ELSamen, Amjad A. Abu‐ElSamen, Amjad Abu ELSamen, Amjad Abu-ELSamen, Amjad Abu-ElSamen, Amjad Abu-Elsamen, Amjad Abuelsamen
Institution: Zayed University
ORCID: 0000-0002-8080-6981
Observed ORCID: 0000-0002-8080-6981
OpenAlex ID: A5080664503
Internal marketing and service quality in restaurants
2013 · Mamoun N. Akroush, Amjad A. Abu‐ElSamen, et al. · Marketing Intelligence & Planning · 85
Towards an integrated model of customer service skills and customer loyalty: The mediating role of customer satisfaction
2011 · Amjad A. Abu‐ELSamen, Mamoun N. Akroush, et al. · International Journal of Commerce and Management · 66
Fintech and contactless payment: Help or hindrance? The role of invasion of privacy and information disclosure
2023 · Ali Abdallah Alalwan, Abdullah M. Baabdullah, et al. · International Journal of Bank Marketing · 64
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Analysing the effect of membership and perceived trust on sport events electronic word-of-mouth (eWOM) intention
2020 · Mei-Ying Lai, Anestis K. Fotiadis, et al. · Tourism Recreation Research · 32
Understanding contextual factors affecting the adoption of energy-efficient household products in Jordan
2019 · Amjad A. Abu-Elsamen, Mamoun N. Akroush, et al. · Sustainability Accounting Management and Policy Journal · 29
A Process-Based Analysis of e-Procurement Adoption
2010 · Amjad Abu-ELSamen, Goutam Chakraborty, et al. · Journal of Internet Commerce · 25
Modelling the impact of 3D product presentation on online behaviour
2013 · Raed S. Algharabat, Amjad A. Abu ElSamen · International Journal of Electronic Marketing and Retailing · 19
An empirical model of customer service quality and customer loyalty in an international electronics company
2012 · Amjad A. Abu ELSamen, Mamoun N. Akroush, et al. · International Journal of Electronic Business · 10
Electronic Networks and Gaining Market Share: Opportunities and Challenges
2011 · Ghazi Al-Weshah, Khalil Al-Hyari, et al. · International Journal of Information Communication Technologies and Human Development · 10
Understanding organization-customer links in a service setting in Russia
2022 · Nick Ashill, Amjad Abuelsamen, et al. · Journal of Retailing and Consumer Services · 9
The Mediating Effect of eWom on Emirati Motivational Factors and the Intention to Volunteer: the Case of The Abu Dhabi Special Olympics World Games 2019
2021 · Anestis K. Fotiadis, Russell Williams, et al. · Event Management · 6
A Smart Desk: A Smart Solution for Young Students
2023 · Ahmed Shuhaiber, Rund Hiyasat, et al. · International Conference on Smart Applications, Communications and Networking (SmartNets) · 5
An Empirical Examination of InterOrganizational Factors Influence on Green Marketing Adoption in Jordanian Industrial Sector
2011 · Amjad A. Abu-Elsamen, Hani H. Al-Dmour · Studies in Business and Economics · 2
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Path analysis of the consequences of customer service skills: an exploratory study in Jordan
2011 · Amjad A. Abu ElSamen, Mamoun N. Akroush · International Journal of Services and Standards · 1
From engagement to loyalty: the mediating roles of brand trust and social media brand posts
2026 · Mamoun N. Akroush, Amjad Abu ELSamen, et al. · Journal of Product & Brand Management
Developing and Validating the GenAI Reliance Scale in Business Practices
2026 · Amjad Abu-ELSamen, Samer Elhajjar · International Journal of Human-Computer Interaction
Analysing the effect of membership and perceived trust on sport events electronic word-of-mouth (eWOM) intention
2026 · Mei-Ying Lai, Anestis K. Fotiadis, et al. · Routledge eBooks
Electronic Networks and Gaining Market Share: Opportunities and Challenges
2012 · Ghazi Al-Weshah, Khalil Al-Hyari, et al. · IGI Global eBooks
Works count: 18
Citation count: 363
H-index: 9
I10-index: 9
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