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Seda Arslan

Observed names: ARSLAN, Seda, Arslan, Seda, Seda ARSLAN
ORCID: 0000-0002-8731-8294
Observed ORCID: 0000-0002-8731-8294
OpenAlex ID: A5084465336
Customer Expectation, Satisfaction and Loyalty Relationship in Turkish Airline Industry
2014 · Nuriye Gures, Seda Arslan, et al. · International Journal of Marketing Studies · 73
Assessing the self-service technology usage of Y-Generation in airline services
2018 · Nuriye Gures, Hilal Inan, et al. · Journal of Air Transport Management · 66
Yolcuların Yeşil Havayollarına Yönelik Tutumları Üzerine Bir Araştırma
2019 · Serap Çabuk, Nuriye Güreş, et al. · Journal of Yaşar University · 10
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Researching the Satisfaction Levels of Passengers for Security Services at Airports
2017 · Nuriye Güres, Harun Yilmaz, et al. · International Journal of Marketing Studies · 9
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E-service Quality, Passenger Satisfaction and Passenger Loyalty Relationship in Airline Industry
2015 · Nuriye Güreş, Seda Arslan, et al. · Pressacademia · 9
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Safety Perception of Turkish and European Passengers in Turkish Airports: A Cross-National Comparison
2011 · Nuriye Güres, Halil Demirer, et al. · International Journal of Business and Management · 9
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Turistlerin TripAdvisor Üzerinden Havayolu İşletmelerine Yönelik E-Şikâyetlerinin İncelenmesi (Analysing E-Complaints of Tourists about Airline Companies via TripAdvisor)
2020 · Nuriye Güreş, Seda Arslan, et al. · Journal of Tourism and Gastronomy Studies · 6
Corporate Social Responsibility Applications in Turkish Airport System
2017 · Nuriye Gures, Harun Yilmaz, et al. · International Journal of Business and Management · 6
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The Factors Affecting the Passengers’ Avoidance to Use the Mobile Applications of Airlines
2022 · Mutlu Yuksel Avcilar, Nuriye Günebakan, et al. · Accounting, finance, sustainability, governance & fraud · 5
Mobi̇l Uygulamaya Sahi̇p Havayolu İşletmeleri̇ni̇n Yolculara Yöneli̇k Hi̇zmetleri̇ni̇n Araştirilmasi
2019 · Nuriye Güreş, Seda Arslan, et al. · Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi · 4
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A Comparison of Airline Service Expectations Between Passengers of Domestic and International Flights
2011 · Güreş, Nuriye, Arslan, Seda, et al. · DergiPark (Istanbul University) · 4
The Role of Organizational Trust in Shaping Commitment and Reducing Turnover Intention in Aviation
2024 · Harun Yılmaz, Cemal Durmuşçelebi, et al. · Journal of Aviation · 3
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E-loyalty on social media sites and research on the airlines in Turkey.
2016 · Seda Arslan, Özlem Atalık · DergiPark (Istanbul University) · 3
Türk Havayolu İşletmelerinin Web Sitelerinin Değerlendirilmesine Yönelik Bir Araştırma
2013 · Nuriye Güreş, Seda Arslan, et al. · DergiPark (Istanbul University) · 3
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Havalimanlarında İnsansız Hizmet Süreçleri: Koşullu Süreç Analizi ile Bir Uygulama
2023 · Seda Arslan · Akademisyen Kitabevi eBooks · 2
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Çocuklu Yolcuların Havacılık İşletmelerine Yönelik Beklenti ve Memnuniyetlerinin Araştırılması
2019 · Nuriye GÜREŞ, Seda ARSLAN, et al. · Ömer Halisdemir Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi · 2
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Determinants of Customer Loyalty: a Field Research in Aviation Industry
2018 · Nuriye Güreş, Hilal İnan, et al. · Journal of Air Transport Studies · 2
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Greenwash Tactics of Airlines: A Study on Green Purchasing Behavior
2024 · Seda Arslan, Canan Yılmaz Uz · Advances in marketing, customer relationship management, and e-services book series · 1
Yolcularin Havayolu İşletmeleri̇ni̇n Mobi̇l Uygulamalarini Kullanmasini Etki̇leyen Faktörler
2021 · Nuriye GÜREŞ, Mutlu Yüksel AVCILAR, et al. · Uluslararası Sosyal Bilimler Akademi Dergisi · 1
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Factors that affect the e-loyalty for airlıne companies pages on social media sites
2015 · Seda Arslan · Pressacademia · 1
Customer Complaint Behaviors in Turkish Airline Industry
2013 · GÜREŞ, Nuriye, ARSLAN, Seda, et al. · Çukurova Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi · 1
The Influence of Digital Content Creators on Luxury Consumption Behavior Among Women: A Study on Post-Purchase Regret
2026 · Seda Arslan, Canan Yılmaz Uz · Eskişehir Osmangazi Üniversitesi İktisadi ve İdari Bilimler Dergisi
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The Role of Consumer-Based Brand Equity Dimensions in the Aviation Industry: An Empirical Study
2026 · Canan Yılmaz Uz, Seda Arslan · Journal of Aviation
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Görünmeyen Ellerin Psikolojisi: Algı, Duygu ve Satın Alma Kararı
2025 · Seda Arslan, Nuriye Günebakan · Özgür Yayınları eBooks
The Erosion of Consumer Autonomy
2025 · Canan Yılmaz Uz, Seda Arslan · Özgür Yayınları eBooks
Works count: 30
Citation count: 220
H-index: 6
I10-index: 3
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