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Kim Piew Lai

Observed names: KIM PIEW LAI, Kim Lai, Kim Piew Lai*, Lai, Kim Piew
ORCID: 0000-0003-0016-5529
Observed ORCID: 0000-0003-0016-5529
OpenAlex ID: A5085693079
The effects of service quality and perceived price on revisit intention of patients: the Malaysian context
2020 · Kim Piew Lai, Yuen Yee Yen, et al. · International Journal of Quality and Service Sciences · 90
Leadership empowerment behaviour on safety officer and safety teamwork in manufacturing industry
2014 · David Yoon Kin Tong, Devinaga Rasiah, et al. · Safety Science · 53
An explorative study of shopper-based salient e-servicescape attributes: A Means-End Chain approach
2014 · Kim Piew Lai, Siong Choy Chong, et al. · International Journal of Information Management · 48
Effect of Innovation to the Success of Female Entrepreneurs
2010 · Kim Lai, Robert Nathan, et al. · Journal of Innovation Management in Small and Medium Enterprises · 39
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Ladies' purchase intention during retail shoes sales promotions
2012 · David Yoon Kin Tong, Kim Piew Lai, et al. · International Journal of Retail & Distribution Management · 30
The influence of servicescape and service credibility on older adults' intention to recover: A study of rehabilitation services in Malaysia
2020 · Kim Piew Lai, Siong Choy Chong · Journal of Health Organization and Management · 22
The Applicability of Information Technology Governance in The Malaysian SMEs
2011 · Khong Tan, Wil Teo, et al. · Journal of Innovation Management in Small and Medium Enterprises · 19
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Influences of time perspectives and perceived values on continuance intention to engage in social media amongst older adults for healthcare-related purposes
2021 · Kim Piew Lai, Siong Choy Chong · Universal Access in the Information Society · 14
Do the servicescape of public and private hospitals differ? The Malaysian context
2019 · Kim Piew Lai, Siong Choy Chong · International Journal of Quality and Service Sciences · 12
The Influence of Hospital Service Credibility on Patients’ Revisit Intention
2018 · Chai Yin Sia, Kim Piew Lai, et al. · The Turkish Online Journal of Design Art and Communication · 11
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Do salient e-servicescape attributes predict online brand image?
2015 · Kim Piew Lai, Siong Choy Chong, et al. · International Journal of Internet Marketing and Advertising · 10
Visual eWOM and Brand Factors in Shaping Hotel Booking Decisions: A UK Hospitality Study
2025 · Winnie_SiewKoon Chu, Kim Piew Lai, et al. · Tourism and Hospitality · 4
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Factors Influencing Customers’ Online Purchase Intention Among Gen-Y and Gen-Z In Malaysia
2024 · Khong Sin Tan, Shu Qi Lai, et al. · PaperAsia · 4
A mean-end chain (MEC) lens of quality of care on customer equity, recommendations and revisit intention
2025 · Kim Piew Lai, Siong Choy Chong, et al. · International Journal of Quality and Service Sciences · 3
Understanding Malaysian Students’ Online Service Experiences for Achieving Sustainability in Private Higher Education Institutions
2022 · ZHI XIN LIANG, KIM PIEW LAI, et al. · Journal of Sustainability Science and Management · 3
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Factors Influencing Employee Retention Among Executive Employees in Semiconductor Industry in Malaysia
2023 · Cheah Hui Wen, Khong Sin Tan, et al. · Advances in Social Science, Education and Humanities Research/Advances in social science, education and humanities research · 2
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How older adults’ health beliefs affect intention to perform COVID-19 self-examination: A reasoned action approach
2022 · Kim Piew Lai, Siong Choy Chong, et al. · Human Systems Management · 2
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A Framework for Enhancing Intention to Recover and Credibility of the Rehabilitation Centre Among Older Adults in Malaysia
2020 · Pei Chin Choo, Hishamuddin Ismail, et al. · Journal of Tourism Hospitality and Environment Management · 2
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Linking post-COVID-19 distress with health beliefs and online food purchasing behavioral intentions: A Malaysian context
2025 · Kim Piew Lai, Siong Choy Chong, et al. · Journal of International Food & Agribusiness Marketing · 1
Factors Influencing Misinformation Sharing Among University Students in Malaysia During Covid-19 Pandemic
2026 · Khong Sin Tan, Shu Juan Lim, et al. · Studies in systems, decision and control
The Impact of ESG on Costs on Debts in Malaysian Public-Listed Firms
2026 · Yan Kai Ong, Yen Yen Yip, et al. · Studies in big data
Review of: "Exploring the Factors of Using Cloud Service in Malaysia Higher Education Institutions During COVID-19 Pandemic Outbreak"
2024 · Kim Piew Lai · Qeios
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The Outcomes of Corporate Social Responsibility on Customer Satisfaction and Repurchase Intention in the Petroleum Industry in Malaysia
2023 · Kim Piew Lai, Hishamuddin Bin Ismail, et al. · International Journal of Business Innovation and Research
Influence of Perceived Susceptibility on Attitude, Behavioural Control and Intention to COVID-19 Self-assessment Among Older Adults in Malaysia
2022 · Xiao Xuan Lim, Kim Piew Lai, et al.
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Will Servicescape Affect Patients’ Trust? The Moderating Effects of Public and Pri-vate Patients
2018 · Kien Fong Ng, Yee Yen Yuen, et al. · The Turkish Online Journal of Design Art and Communication
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Works count: 31
Citation count: 369
H-index: 10
I10-index: 11
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