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I-An Wang

Observed name: I‐An Wang
Institution: Tunghai University
ORCID: 0000-0001-8733-1520
Observed ORCID: 0000-0001-8733-1520
OpenAlex ID: A5085697393
The relationships among work-family conflict, turnover intention and organizational citizenship behavior in the hospitality industry of Taiwan
2017 · I-An Wang, Bi-Wen Lee, et al. · International Journal of Manpower · 97
The influences of abusive supervision on job satisfaction and mental health: the path through emotional labor
2021 · I-An Wang, Szu-Yin Lin, et al. · Personnel Review · 68
The effect of work–family conflict on emotional exhaustion and job performance among service workers: the cross-level moderating effects of organizational reward and caring
2019 · I-An Wang, Hung-Yu Tsai, et al. · The International Journal of Human Resource Management · 68
Are employee assistance programs helpful? A look at the consequences of abusive supervision on employee affective organizational commitment and general health
2022 · I-An Wang, Hui-Ching Lin, et al. · International Journal of Contemporary Hospitality Management · 56
The relationship between newcomers’ emotional labor and service performance: the moderating roles of service training and mentoring functions
2016 · Nai-Wen Chi, I-An Wang · The International Journal of Human Resource Management · 51
Mitigating immediate and lagged effects of customer mistreatment on service failure and sabotage: Critical roles of service recovery behaviors
2022 · I-An Wang, Pei-Chi Chen, et al. · Journal of Business Research · 41
The role of customer mistreatment and emotional exhaustion in the relationship between surface acting and turnover intention
2024 · I-An Wang, Szu-Yin Lin, et al. · Current Psychology · 14
From bad to worse: customer mistreatment and service sabotage across encounters
2026 · I-An Wang, Chih-Hsing Liu, et al. · International Journal of Contemporary Hospitality Management · 2
Expanding the theory of planned behavior: place attachment and destination image
2025 · Chih-Hsing Liu, I-An Wang, et al. · Management Decision · 2
Exploring the antecedents and consequences of customer mistreatment in service failures
2025 · I-An Wang, Chih-Hsing Liu · Management Decision · 1
Exploring ESG-driven consumer behavior: examining the dual mediation of natural capital and hospitality quality and the three-way interaction
2026 · I-An Wang, Chih-Hsing Liu · Asia Pacific Journal of Marketing and Logistics
Achieving SDG 14 Through Environmental, Social, and Governance Actions: A Practical Case Study in Taiwan
2026 · I‐An Wang, Chih‐Hsing Liu, et al. · Sustainable Development
Identifying the Differences in Innovation Attributes in Creating Organizational Performance With an Integrated Approach
2024 · Chih-Hsing Liu, I-An Wang, et al. · IEEE Transactions on Engineering Management
Works count: 13
Citation count: 400
H-index: 7
I10-index: 7
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